Sales Coordinator - Seasonal

HEI Hotels & Resorts • The Woodlands, TX

3d

About The Position

The Sales Coordinator assists the Sales Team with administrative functions required for effective hotel sales and management. The position serves as a liaison between Sales Managers and clients when a Sales Manager is absent, handles booking inquiries and related paperwork, supports client communications, and helps maintain departmental records. The role also handles individual reservations for VIP clients and coordinates arrangements with other hotel departments.

Requirements

• Basic administrative knowledge, including business letter formats and telephone etiquette.
• Ability to deal effectively with internal and external customers, including those requiring patience, tact, and diplomacy.
• Ability to access and accurately enter information using Microsoft Office Suite.
• Ability to follow written and verbal instructions.
• Ability to stand and/or sit and continuously perform essential job functions for the duration of a shift, with or without reasonable accommodation.
• Ability to establish and maintain filing systems.
• Effective verbal and written communication skills.
• Ability to adapt communication style for different audiences, including supervisors, coworkers, and the public.

Nice To Haves

• Hotel experience.

Responsibilities

• Act as liaison between Sales Managers and clients in a Sales Manager's absence.
• Take booking inquiry information by phone and prepare the appropriate paperwork.
• Use word processing and other software to enter data and produce contracts, correspondence, forms, memoranda, and other documents.
• Answer telephone calls, respond to caller inquiries, direct requests, accurately record messages, and distribute them to staff promptly.
• Distribute time-sensitive documents to appropriate people and locations within the hotel and to supplier staff.
• Transport documents weighing up to 10 pounds throughout the hotel and retrieve or place documents in receptacles up to 6 feet high.
• Handle individual reservations for VIP clients and coordinate arrangements, including upgrades, with other departments.
• Organize, file, and retrieve documents in appropriate binders to maintain departmental records.
• Comply with attendance rules and maintain regular availability for work.
• Perform other job-related duties as assigned.

Benefits

• Medical and dental programs through Anthem Blue Cross Blue Shield.
• Vision insurance through EyeMed.
• Vacation, sick, and holiday programs.
• Pet insurance through the ASPCA.
• Supplemental, spousal, and child life insurance.
• Short- and long-term disability plans.
• 401(k) Savings Plan with matching funds.
• Discounts through the YouDecide and Hotel Room Discount programs.

What This Job Offers

• Education Level: No Education Listed