Sales Coordinator - Kimpton Hotel Monaco Philadelphia

Kimpton Hotels & Restaurants • Philadelphia, PA

1d

About The Position

The Sales Coordinator supports sales and customer service at Kimpton Hotel Monaco Philadelphia. The role coordinates group bookings with Sales Managers, maintains booking information across property systems, prepares contracts and proposals, sets up group billing, and handles sales leads and related communications. The successful candidate is organized, detail-oriented, comfortable with computer and property systems, and passionate about creating personable guest experiences. The hotel describes its culture as entrepreneurial, genuine, creative, empowering, and welcoming of people with diverse backgrounds and perspectives.

Requirements

• Two years of experience in the hospitality industry.
• Flexible schedule and ability to work evenings, weekends, and holidays.
• Strong understanding of customer and market dynamics and requirements.
• Strong computer skills and proficiency in MS Office.
• Well organized and detail oriented, with excellent follow-up skills.
• Excellent communication skills and a passion for creating personable guest experiences.

Nice To Haves

• Bachelor's degree in hospitality preferred.

Responsibilities

• Complete contracts and proposals accurately and communicate with clients in a timely, professional manner.
• Coordinate with Sales Managers to execute group bookings in the appropriate systems.
• Update group bookings in response to changes.
• Set up accurate billing for each individual group.
• Enter relevant information into Sales, POS, and Event Management systems.
• Assist with booking individual reservations in special rate categories.
• Run group reports through the sales system and maintain group bookings in property systems.
• Type, answer telephones, and send correspondence as required.
• Receive leads by phone and email and process them in the sales system.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed