Security Officer | Kimpton Monaco Philadelphia
About The Position
The Security Officer’s primary responsibility is to build a safe and secure environment for all employees and guests by providing safety education, enforcing company standards, and promoting the highest level of profit protection. The role includes patrolling hotel property, monitoring security and life-safety systems, responding to incidents and emergencies, assisting guests and employees, documenting security activity, and conducting investigations. The Security Officer is expected to maintain confidentiality, communicate professionally, support other departments, and meet quality assurance standards. A flexible schedule is required, including evenings, weekends, and holidays.
Requirements
- Ability to create and maintain an uplifting, welcoming, and safe environment.
- Flexible schedule and ability to work evenings, weekends, and holidays.
Nice To Haves
- Prior experience in a Security Officer position or similar role is preferred.
Responsibilities
- Patrol all areas of the property and lock or unlock property entrances as required.
- Assist guests with room access, ADA access, safe lockouts, and similar needs.
- Conduct daily physical hazard inspections and monitor Closed Circuit Televisions, the perimeter alarm system, duress (Area of Refuge) alarms, and fire life-safety systems.
- Respond to accidents and contact EMS or coordinate first aid or CPR as required.
- Assist guests and employees during emergency situations.
- Notify appropriate individuals in the event of accidents, attacks, or other incidents.
- Diffuse guest and/or employee disturbances.
- Complete incident reports documenting Security/Loss Prevention-related incidents.
- Complete a Loss Prevention shift summary or daily activity report.
- Maintain confidentiality and release information only to authorized individuals.
- Conduct investigations, gather evidence, and interview relevant parties.
- Complete safety training and certifications.
- Maintain a clean and professional uniform and personal appearance.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others and support departments in reaching common goals.
- Follow quality assurance expectations and standards.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
