Sales Coordinator - Kimpton Hotel Monaco Philadelphia

Kimpton Hotels & Restaurants•Philadelphia, PA

About The Position

The Sales Coordinator supports sales and group bookings at Kimpton Hotel Monaco Philadelphia. The role calls for an ambitious individual with a passion for sales and customer service, strong organizational and computer skills, and the ability to manage property systems. The Sales Coordinator helps deliver personable guest experiences through accurate booking administration, timely client communication, and coordination with Sales Managers.

Requirements

  • Two years of experience in the hospitality industry.
  • Flexible schedule and ability to work evenings, weekends, and holidays.
  • Strong understanding of customer and market dynamics and requirements.
  • Strong computer skills and proficiency in MS Office.
  • Well organized, detail oriented, with excellent follow-up skills.
  • Excellent communication skills and a passion for creating personable guest experiences.

Nice To Haves

  • Bachelor's degree in hospitality preferred.

Responsibilities

  • Complete contracts and proposals accurately and communicate with clients in a timely, professional manner.
  • Coordinate with Sales Managers to execute group bookings in the appropriate systems and update any additional group changes.
  • Set up accurate billing for each individual group.
  • Enter pertinent information into Sales, POS, and Event Management systems.
  • Assist regularly with booking individual reservations in special rate categories.
  • Run group reports through the sales system and maintain group bookings in property systems.
  • Type, answer telephones, and send correspondence as required.
  • Receive leads by phone and email and process them in the sales system.
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