Sales Coordinator Supervisor

Crown Equipment•Rowlett, TX

About The Position

Crown Equipment Corporation is seeking a Sales Coordinator Supervisor to lead and support sales coordinators. The supervisor handles coordinator questions and issues, trains and develops team members, allocates work based on workload, and monitors work for accuracy and compliance with standard procedures. The role also reviews and improves office support procedures to maximize efficiency and meet Accounting, Tax, Audit, and Legal requirements. The position maintains reports for key metrics, including Days on Inventory and Days Sales Outstanding, and works with departments across the company to support customer satisfaction. The supervisor manages sales order status and inventory for timely, accurate invoicing; orders equipment and checks specifications, pricing, delivery, and costing; and coaches, motivates, and develops direct reports. Assistance with special projects may also be required. Occasional travel and overnight stays are expected, each at 0–5%.

Requirements

5–7 years of related experience.
Associate degree, or a high school diploma or GED with 6 or more years of related experience.
Legally authorized to work in the United States; the position does not provide sponsorship, and individuals with temporary visas or who need sponsorship now or in the future are not eligible.
Ability and willingness to work outside normal business hours to prepare for sales activities may be required.

Nice To Haves

Prior company sales coordinator or supervisory experience.
Good computer skills and working knowledge of Microsoft Office programs.
Good communication, relationship-building, and time-management skills.
Problem-solving capability, a strong sense of urgency and responsibility, self-motivation, and ability to work in a team environment.

Responsibilities

Supervise and assist coordinators with beginner, intermediate, and complex issues.
Train coordinators and continually seek ways to advance their skills and capabilities.
Evaluate and anticipate the team’s work volume and assign work accordingly.
Monitor coordinators’ work for accuracy and compliance with standard procedures.
Review, modify, develop, and implement office support operating procedures to maximize efficiency and ensure compliance with Accounting, Tax, Audit, and Legal departments.
Run and maintain reports for key metrics such as Days on Inventory and Days Sales Outstanding.
Work with all departments to ensure customer satisfaction.
Manage sales order status and inventory for timely and accurate invoicing.
Order equipment and ensure accuracy in specifications, pricing, delivery, and costing.
Coach, motivate, and develop direct reports.
Assist with special projects as needed.