Support Coordinator Supervisor

Compass Health Network•Clinton, MO

23h

About The Position

The Support Coordinator Supervisor I provides leadership and program oversight for targeted case management services across three counties, supporting individuals with developmental disabilities as they pursue their goals and access needed services and resources. The role guides and develops Support Coordinators, promotes high-quality, person-centered services, and ensures that program operations meet applicable regulatory, contractual, and documentation requirements. The supervisor mentors staff, helps them navigate complex needs and build professional skills, and supports connections to community-based resources while maintaining program quality and compliance. The position is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., and requires travel between locations as needed for program oversight, staff support, and operational coverage. It is designated safety-sensitive and is subject to applicable organizational policies, including drug-free workplace requirements.

Requirements

Bachelor’s degree in social work, psychology, counseling, or a related field.
A minimum of two years of relevant experience.
Valid, unrestricted driver’s license and agency-established minimum automobile coverage.
Obtain and maintain certification in an approved crisis intervention methodology (CPI, MANDT, or CALM) within 60 days of hire.
Comply with applicable organizational policies for this safety-sensitive position, including drug-free workplace requirements.

Responsibilities

Lead, train, supervise, and evaluate Support Coordinators, supporting effective time management and professional development.
Oversee targeted case management services across three counties to ensure quality, consistency, and compliance with state regulations and contractual requirements.
Review and approve Individual Support Plans, assessments, budgets, amendments, and supporting documentation.
Guide staff on case management practices, administrative rules, regulations, and community resources.
Coordinate case assignments, transitions, and transfers of individuals between counties and service areas.
Collaborate with regional partners and attend meetings to stay informed about program updates, requirements, and changes.
Prepare and maintain documentation for audits and reviews and support ongoing program quality.
Participate in Individual Support Plan meetings and provide direct coverage for Support Coordinators when needed.
Travel between locations to provide program oversight, staff support, and operational coverage as needed.
Maintain a safe, professional work environment and apply approved crisis intervention techniques in accordance with certification and organizational protocols.