Support Supervisor

Tory Burch • Southaven, MS

2d • $17 - $21

About The Position

The Support Supervisor supports front-of-house and back-of-house operations in a fast-paced retail environment with changing priorities. The role may include greeting customers, running products, cashiering, answering phones, following operational policies and procedures, packing and unpacking shipments, and organizing the stock room to support product flow and smooth store operations. The Support Supervisor leads by example, manages conflict, and identifies opportunities to help the team deliver a transformational customer experience. The role works closely with a team of retail professionals to create welcoming and memorable customer experiences.

Requirements

• 2 to 4 years of experience in a high-volume, customer-driven retail environment; stock-related experience is a plus.
• Open availability for a flexible work schedule that meets business needs, including overnights, evenings, holidays, and weekend shifts.
• Ability to lift at least 40 pounds and carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods.
• Must be at least 18 years of age.

Nice To Haves

• Stock-related experience.
• A sense of humor.

Responsibilities

• Support front-of-house and back-of-house store operations.
• Greet customers, run products, operate the register, and answer phones as needed.
• Understand and execute operational policies and procedures.
• Pack and unpack shipments and organize the stock room to support product flow.
• Lead by example and manage conflict.
• Identify opportunities to support the team in delivering a transformational customer experience.

Benefits

• Competitive pay and rewards for high performance.
• Benefits to support mental and physical health, financial security, and wellness.
• Employee discount and access to exclusive special offers.
• Retail Excellence Programs in styling, coaching, and brand ambassadorship, with support from Retail Leaders.
• Paid volunteer days and opportunities to give back through the Tory Burch Foundation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed