Support Supervisor

Tory Burch • Southaven, MS

20h

About The Position

The Support Supervisor supports front-of-house and back-of-house store operations in a fast-paced retail environment. The role may involve greeting customers, running items, operating the register, answering phones, carrying out operational policies and procedures, packing and unpacking shipments, and organizing the stock room to support product flow and smooth store operations. The Support Supervisor leads by example, manages conflict, and identifies opportunities to help the team deliver a transformational customer experience. The role calls for a flexible, resourceful, collaborative, highly motivated, and efficient individual who can manage multiple tasks and changing priorities.

Requirements

• 2 to 4 years of experience in a high-volume, customer-driven retail environment.
• Open availability for a flexible work schedule that meets business needs, including overnights, evenings, holidays, and weekend shifts.
• Ability to lift at least 40 pounds and to carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods.
• Must be at least 18 years of age.
• Able to multitask in a fast-paced environment with changing priorities.

Nice To Haves

• Stock-related experience.

Responsibilities

• Support front-of-house and back-of-house store operations.
• Greet customers, run items, operate the register, and answer phones as needed.
• Understand and execute operational policies and procedures.
• Pack and unpack shipments.
• Organize the stock room to support product flow and smooth store operations.
• Lead by example, manage conflict, and identify opportunities to support the team in delivering a transformational customer experience.

Benefits

• Competitive pay and rewards for high performance.
• Benefits supporting mental and physical health, financial security, and wellness.
• Generous employee discount and access to exclusive special offers.
• Retail Excellence Programs in styling, coaching, and brand ambassadorship, with support from retail leaders.
• Paid volunteer days and opportunities to give back through the Tory Burch Foundation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed