Support Coordinator

Central State Community Services Inc • Oklahoma City, OK

4d

About The Position

The Support Coordinator leads a team of Direct Support Professionals (DSPs) and oversees care and individualized programs for people with intellectual and developmental disabilities. The role coordinates with individuals, families, case managers, and healthcare providers; monitors progress toward individual goals; and ensures services comply with DDS standards and agency policies. The coordinator also supports health and wellness, benefits and finances, community engagement, and emergency response, and may provide hands-on assistance and transportation.

Requirements

• Four years of experience in a professional setting working with individuals facing intellectual and developmental disabilities, secondary education, or a combination of both that meets the four-year requirement.
• Experience in human services, social work, or a related field.
• Strong leadership and organizational skills.
• Ability to multitask and maintain compliance with state and agency regulations.
• Excellent communication and problem-solving abilities.
• Passion for helping others live their best lives.

Nice To Haves

• Previous experience as a Direct Support Professional Supervisor (DSPS) at Central State Community Services of Oklahoma is preferred.

Responsibilities

• Interview, hire, train, and supervise a team of 5+ DSPs, ensuring compliance with DDS standards and fostering a positive work environment.
• Oversee individualized programs, monitor progress, and complete monthly reviews to help individuals achieve their goals.
• Liaise with individuals, families, case managers, and healthcare providers to maintain strong, collaborative communication.
• Conduct on-site monitoring visits, maintain accurate documentation, and adhere to DDS and agency policies.
• Serve as Health Care Coordinator or backup, managing routine and special medical needs according to DDS guidelines.
• Ensure ongoing eligibility for benefits, report wages, and monitor bill payments.
• Provide hands-on support, including transportation to work, medical appointments, and community activities.
• Assist individuals in finding volunteer and vocational opportunities to prepare for competitive employment.
• Provide on-call emergency support for individuals and staff.

Benefits

• Opportunities for professional development and advancement.
• Supportive team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED