Sales Coordinator Supervisor

Crown Equipment Corporation•Rowlett, TX

About The Position

Crown Equipment Corporation is hiring a Sales Coordinator Supervisor to supervise and assist coordinators, build their skills, and manage the team’s workload and work quality. The supervisor reviews and improves office support procedures to promote efficiency and ensure compliance with Accounting, Tax, Audit, and Legal requirements. The role also involves maintaining reports on metrics such as Days on Inventory and Days Sales Outstanding, coordinating with departments to support customer satisfaction, and managing sales order status and inventory to enable timely, accurate invoicing. The supervisor orders equipment and verifies specifications, pricing, delivery, and costing; coaches and develops direct reports; and assists with special projects as needed. Occasional travel and overnight stays may be required. The ability and willingness to work outside normal business hours to prepare for sales activities may also be required.

Requirements

5–7 years of related experience.
Associate degree, or a high school diploma or GED and 6 or more years of related experience.
Good computer skills and working knowledge of Microsoft Office programs.
Good communication, relationship-building, and time-management skills.
Problem-solving capability, a strong sense of urgency and responsibility, self-motivation, and ability to work in a team environment.
Legally authorized to work in the United States; sponsorship is not provided.
Occasional travel (0–5%) and occasional overnight stays (0–5%).

Nice To Haves

Prior company sales coordinator or supervisory experience.

Responsibilities

Supervise and assist coordinators with beginner, intermediate, and complex issues.
Train coordinators and seek ways to advance their skills and capabilities.
Evaluate and anticipate the team’s work volume and assign work accordingly.
Monitor coordinators’ work for accuracy and compliance with standard procedures.
Review, modify, develop, and implement office support operating procedures to maximize efficiency and ensure compliance with Accounting, Tax, Audit, and Legal departments.
Run and maintain reports for key metrics, including Days on Inventory and Days Sales Outstanding.
Work with all departments to ensure customer satisfaction.
Manage sales order status and inventory for timely and accurate invoicing.
Order equipment and ensure accuracy in specifications, pricing, delivery, and costing.
Coach, motivate, and develop direct reports.
Assist with special projects as needed.