Campus Coordinator Supervisor

Texas Health & Human Services Commission•Brenham, TX

1d•$4,504 - $5,921•Onsite

About The Position

The Campus Coordinator Supervisor performs administrative and supervisory work to ensure campus/shift coordinators effectively coordinate activities and facility-wide staff coverage at a State Supported Living Center (SSLC), taking into account individuals’ changing supervision needs. The supervisor provides leadership, plans and assigns daily work, develops schedules, prioritizes areas of focus, and ensures ongoing care, treatment, and support activities. The role includes monitoring homes, the infirmary, activity centers, and grounds; responding to emergencies and incidents; monitoring restraint use; summarizing issues and incidents; and developing solutions to improve staff deployment and reduce overtime. The position hires, trains, coaches, evaluates, and supports the professional growth and retention of department employees, and works collaboratively with facility administrative and supervisory staff to coordinate service delivery and conduct targeted reviews or audits. The position works under the supervision of the Director of Residential Services or another appropriate supervisor, depending on the SSLC’s organizational structure, and is required to drive a state-owned vehicle. The role requires regular attendance and may involve a specific or rotating shift, extended shifts, overtime, rotating on-call duty, and weekend and holiday work. It provides direct supervision to campus/shift coordinators and administrative/clerical staff, with responsibility for maintaining 24/7/365 coverage. The supervisor may respond first to critical incidents, assist with transporting individuals, and participate in disaster response, recovery, or Continuity of Operations activities, which may require a different shift or work location. The position is based at the Brenham State Supported Living Center in Brenham, Texas, and is not eligible for telework.

Requirements

At least two years of experience working in a field related to the position, such as working with people with intellectual or developmental disabilities, mental health issues, or physical disabilities.
At least one year of experience in a lead or supervisory role.
Valid Texas driver’s license; applicants with an out-of-state license must provide an original certified driving record from the state of licensure. An eligible driving record is required under HHSC Fleet Management policy.
Ability to communicate clearly and concisely verbally and in writing.
Good judgment and effective decision-making when handling unusual or critical incidents.
Ability to work effectively with others and as a team member.
Ability to communicate the need for overtime effectively and gain staff buy-in.
Ability to react quickly and calmly in emergencies.
Ability to train staff in job-related subject areas and master basic individual care and training techniques.
Flexibility in handling work assignments.
Ability to provide individual care, administer first aid or CPR, and conduct Safety Utilization of Restraint (SUR).
Strength and flexibility to safely perform CPR and SUR techniques to restrain an individual and prevent harm until harmful or violent behavior subsides.
Physical ability to perform direct-contact duties and complete regular rounds over a wide area.
Must be at least 18 years old to be considered for employment at a state-operated facility.
Must pass fingerprint-based criminal background checks, a pre-employment drug screen, and specified registry checks; state supported living center employees are subject to random drug testing.
Males aged 18–25 must be registered with Selective Service.
May be required to work overtime or extended hours, and must be willing to work weekends and holidays.

Nice To Haves

High school graduation or high school equivalency (such as a GED) is preferred.
Knowledge of individual care techniques and treatment, therapy, and developmental programs.
Knowledge of facility policies and procedures, or ability to acquire that knowledge.
Knowledge of basic scheduling techniques, scheduling considerations, and facility coverage strategies.

Responsibilities

Plan, assign, supervise, and oversee campus/shift coordinator activities and ensure adequate facility coverage and required staff-to-individual ratios.
Ensure professional communication, confidentiality, required monitoring (including restraint monitoring), appropriate reassignments, and completion of campus/shift coordinator duties.
Directly supervise campus/shift coordinators and administrative/clerical staff, and supervise other staff as needed based on SSLC structure.
Hire, train, coach, evaluate, and promote the professional growth of department employees; ensure required training compliance and oversee staff development plans.
Schedule employees to maintain 24/7/365 coverage, address personnel issues, support retention, and reduce turnover.
Ensure campus/shift coordinators monitor homes, the infirmary, activity centers, and grounds for unusual occurrences and respond promptly to emergencies and incidents.
Summarize daily issues, concerns, and incidents for further review and communicate concerns promptly to home, unit, and executive leadership.
Identify operational issues and develop solutions, including improvements to staff deployment and reductions in overtime; assist management in developing staff deployment and facility coverage guidelines and procedures.
Collaborate with administrative and supervisory staff to coordinate and monitor service delivery.
Conduct or assist with targeted audits, reviews, monitoring, and program analysis to improve service delivery, health and safety, and quality of services.
Instruct, train, and provide in-service training to facility staff on approved policies, procedures, and guidelines.
Assist staff with unusual events and critical incidents, provide technical assistance, serve as first responding staff when needed, and help ensure incident response meets applicable rules and standards.
Assist with transporting individuals to scheduled activities and in emergency situations as needed.
Attend meetings, serve on committees, perform tasks as directed by executive leadership, and support disaster response, recovery, or Continuity of Operations activities.
Attend work regularly, perform other assigned duties, and work shifts, extended hours, overtime, on-call rotations, weekends, or holidays as operationally required.
Drive a state-owned vehicle.