Sales Coordinator / Lead Development Specialist
About The Position
Semper Fi Custom Remodeling is hiring an in-person Sales Coordinator / Lead Development Specialist for its Project Development Team in Black Mountain, North Carolina. The role combines lead generation, client engagement, sales support, and project coordination. The employee will be an early point of contact for prospective clients, nurture relationships and opportunities, support Project Development Managers, and help keep projects moving through the development pipeline. During the first 90 days, the position offers a base salary while the employee learns the company’s systems, processes, services, and client experience standards. After onboarding, compensation transitions to a hybrid structure combining a base salary with performance-based incentives. Additional earnings may be tied to qualified appointments, client conversions, signed projects, lead generation performance, and overall contribution to business development goals. The company describes itself as a growing remodeling business committed to craftsmanship, integrity, and exceptional client experiences, with a positive, collaborative environment and opportunities for career development. Semper Fi Custom Remodeling is an equal opportunity employer and states that it does not discriminate on the listed protected or other non-merit factors.
Requirements
- Strong communication and relationship-building skills.
- Highly organized, with the ability to manage multiple priorities.
- Comfortable making phone calls, conducting follow-up, and building rapport.
- Experience with HubSpot, JobTread, Microsoft Office, and Outlook.
- Valid driver's license and reliable transportation.
- Outgoing, relationship-focused approach, consistent follow-through, and confidence guiding prospective clients toward next steps.
Nice To Haves
- Sales, customer service, recruiting, account management, or business development experience is preferred.
- Construction, remodeling, real estate, or home services experience is a plus.
- Interest in results-driven work and performance-based earning potential.
Responsibilities
- Follow up with inbound leads and inquiries.
- Qualify prospective clients and projects through phone, email, and in-person conversations.
- Build and maintain relationships with referral partners, past clients, and community connections.
- Support networking events, trade shows, open houses, and community outreach efforts.
- Identify opportunities to generate new leads and strengthen the sales pipeline.
- Help prospective clients move efficiently through the project development process.
- Serve as a primary point of contact during the project development phase.
- Provide prospective clients with a professional, welcoming, and responsive experience.
- Coordinate communication between homeowners and the Project Development Team.
- Schedule appointments, consultations, Matterport scans, and project development meetings.
- Prepare for and support Project Development Managers with daily tasks.
- Maintain accurate records in JobTread, HubSpot, and internal systems.
- Track lead activity, project status, follow-up schedules, and sales metrics.
- Organize project documentation and keep information current and accessible.
- Help the team focus on priorities, deadlines, and next steps.
- Identify process improvements that enhance efficiency and client satisfaction.
- Conduct Matterport 3D imaging scans at client homes when needed.
- Gather project information and documentation required for estimating and project planning.
- Assist Project Development Managers with administrative and coordination activities.
Benefits
- Health insurance
- Paid time off (PTO)
- Sick leave
- Paid holidays
- 401(k) matching
- Opportunities for career development
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
