Coordinator, Sales & Lead Development

WinShape Foundation•Atlanta, GA

About The Position

The Coordinator, Sales & Lead Development – Camps supports WinShape Camps by increasing registration for overnight, day camp, and family camp experiences and generating revenue. The role does so through inbound sales assistance, lead development, customer funnel management, strategic planning, goal-setting, and forecasting. The coordinator owns the individual and family sales pipeline from initial inquiry through registration, nurtures prospective customers, re-engages leads, and proactively helps prospective families navigate the decision-making process. The role partners with the WinShape Camps Marketing department on strategies to increase registrations, prepares trend and forecasting reports for leadership, and provides sales reports. During busy registration seasons, the coordinator also supports the Customer Experience Team with administrative tasks and customer inquiries. WinShape Foundation is a Biblically based Christian nonprofit organization that seeks to glorify God by creating transformational, Christ-centered experiences for people in every stage of life. Its five core ministries offer summer camp, foster care, team and leader development, college student discipleship, and marriage enrichment.

Requirements

  • Bachelor’s degree or equivalent relevant work experience.
  • 3–5 years of experience with sales, marketing, or account management.
  • Skill in establishing and maintaining effective working relationships with management, peers, clients, and potential clients.
  • Excellent interpersonal and communication skills, including professionalism.
  • Intermediate competency in Microsoft Windows, Word, Excel, and Outlook.
  • Ability to travel as needed on a monthly basis.
  • Pleasant, patient, and friendly attitude, serving with joy.
  • Be a self-professing Christ follower, actively involved in a Christian faith community and consistently pursuing Christ.
  • Hold or obtain a valid driver’s license for the state of employment and have an acceptable driving record.
  • Adhere and commit to the policies, procedures, and values set forth by WinShape Foundation.

Responsibilities

  • Own the individual and family sales pipeline from initial inquiry through registration.
  • Develop and execute strategies to nurture prospective customers and re-engage leads who have not completed registration.
  • Receive and respond to incoming leads and client inquiries, including web and email inquiries, phone calls, and referrals.
  • Work with the WinShape Camps Marketing department to develop marketing and sales strategies to increase registration across program experiences.
  • Proactively engage prospective families and customers throughout the decision-making process to remove barriers.
  • Provide periodic trend and forecasting reports to the WinShape Camps Leadership Team and Camps Marketing team.
  • Provide weekly, monthly, and annual sales reports as requested.
  • Support the Customer Experience Team with administrative tasks and customer inquiries during busy registration seasons.
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