Sales Consultant- Club and Convenience Division

Johnson Brothers•Charlotte, NC

About The Position

Johnson Brothers is seeking a Sales Consultant for its Club and Convenience Division to service a territory in the Charlotte, North Carolina market. The candidate must live in and be familiar with the surrounding area. The role builds customer relationships through product knowledge, selling, merchandising, and account service. The consultant works to achieve sales objectives, manage a territory, sell current and new products and promotions, conduct in-store tastings, and service accounts. Merchandising includes shelf placement, maintaining cold boxes, building displays, and stocking inventory. The position requires planning and managing customer routes and accounts, presenting products and promotions, monitoring inventory, pursuing supplier brand goals, and maintaining brand visibility. It also involves collecting payments where legally permissible, training account staff on priority brands, supporting new account openings, managing receivables, resolving customer issues, working with suppliers, attending meetings and training, and maintaining a safe, professional working environment. Some weekend responsibilities are required and will be discussed during the interview process.

Requirements

  • High school diploma or equivalent required.
  • Strong verbal and written communication skills; able to use diplomacy and discretion.
  • Strong customer service orientation.
  • Ability to multitask, work independently and/or as part of a team, pay attention to detail, and meet deadlines.
  • Proficient PC skills, including MS Office and other programs such as presentation software.
  • Valid driver's license and ability to operate a motor vehicle.
  • Must use a personal vehicle for the position.
  • Must pass a criminal background check and motor vehicle record check.
  • Must live in and be familiar with the territory's surrounding areas.

Nice To Haves

  • Bachelor’s degree in a related field and/or equivalent training and work experience preferred.
  • An understanding of wine and spirits is highly preferred.
  • Strong accounting, computer, customer service, and interpersonal expertise preferred.
  • Familiarity with the assigned territory is a plus.

Responsibilities

  • Plan strategies to achieve sales and merchandising objectives using company pricing, product programming, and historical account purchase information.
  • Call on accounts and cover daily routes using an established, efficient routing pattern.
  • Visit and analyze accounts, identify opportunities, complete surveys, and ensure national account compliance where applicable.
  • Prepare and deliver professional sales presentations that balance company priorities and customer needs, including display ideas, new products, cold boxes, shelves, and promotions.
  • Monitor account inventory and out-of-stock situations and alert management to possible demand fluctuations.
  • Achieve distribution, volume, and activity goals for supplier brands set by management.
  • Maintain account standards and maximize brand visibility using appropriate point-of-sale materials.
  • Take inventory and restock shelves to maintain product levels in accounts.
  • Collect and deliver checks or other remittances from accounts where legally permissible.
  • Educate account staff on priority brands through training seminars.
  • Develop opening orders for new accounts in collaboration with the District Manager.
  • Process credits and returns promptly and communicate with accounts about aged receivables.
  • Service accounts by delivering products in extenuating circumstances, handling customer issues and complaints, and referring issues to management as appropriate.
  • Maintain professional supplier relationships by participating in supplier work-with sales calls and sales blitzes.
  • Attend and actively participate in sales meetings and stay informed about company and supplier activities and updates.
  • Attend, participate in, and pass required training programs and tests.
  • Maintain professional and industry knowledge through educational workshops, professional publications, and personal networks.
  • Protect confidential information and maintain customer confidence.
  • Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
  • Contribute to team efforts by accomplishing related results as needed.
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