Sales Consultant- Club and Convenience Division

Johnson Brothers•Charlotte, NC

About The Position

Johnson Brothers is hiring a Sales Consultant for its Club and Convenience Division to service a territory in the Charlotte, North Carolina market. The consultant must live in and be familiar with the surrounding areas. The role builds customer relationships, provides product knowledge, and performs sales and merchandising activities for a distributor of wine, spirits, and beer. The position is responsible for meeting sales objectives through territory and account management, product sales, promotions, in-store tastings, and account service. Merchandising work includes managing shelf placement, maintaining cold boxes, building displays, and stocking inventory. The consultant also supports account openings, customer education, supplier activities, and account receivables while following company standards and maintaining a safe, professional working environment.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license and ability to operate a motor vehicle.
  • Must use a personal vehicle for the position.
  • Must pass a criminal background check and motor vehicle record check.
  • Must be able to meet some weekend responsibilities.
  • Excellent verbal and written communication skills, with diplomacy and discretion.
  • Strong customer service orientation.
  • Ability to multitask, work independently and/or as part of a team, pay attention to detail, and meet deadlines.
  • Proficiency with PC skills, including Microsoft Office and other programs such as presentation software.

Nice To Haves

  • Bachelor's degree in a related field and/or equivalent training and work experience.
  • Understanding of wine and spirits.
  • Strong accounting, computer, customer service, and interpersonal expertise.
  • Familiarity with the assigned territory.

Responsibilities

  • Plan strategies to achieve sales and merchandising objectives using monthly pricing and product-programming information and accurate historical account purchase information.
  • Call on accounts and cover daily routes using an established, efficient routing pattern.
  • Visit and analyze accounts to identify opportunities, complete surveys, and ensure national account compliance where applicable.
  • Prepare and deliver professional sales presentations that balance company priorities with customer needs, including display ideas, new products, cold-box and shelf placement, and promotions.
  • Monitor account inventory and out-of-stock situations, and alert management to possible demand fluctuations.
  • Achieve supplier-brand distribution, volume, and activity goals set by management.
  • Maintain account standards and maximize brand visibility using current point-of-sale materials where appropriate.
  • Take inventory and restock shelves to maintain product levels in accounts.
  • Collect and deliver checks or other remittances from accounts where legally permissible.
  • Educate account staff on priority brands through training seminars.
  • Develop opening orders for new accounts in collaboration with the District Manager.
  • Process credits and returns promptly and communicate with accounts about aged receivables.
  • Service accounts by delivering products in extenuating circumstances, handling customer issues and complaints, and referring issues to management as appropriate.
  • Participate in supplier work-with sales calls and sales blitzes.
  • Attend and actively participate in sales meetings to stay informed about company and supplier activities and updates.
  • Attend, participate in, and pass required training programs and tests.
  • Maintain professional and industry knowledge through educational workshops, professional publications, and personal networks.
  • Protect confidential information and maintain customer confidence.
  • Comply with procedures, rules, and regulations to maintain a safe and clean working environment.
  • Contribute to the team by completing related duties as needed.
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