Sales Consultant

Walker Acura & Volkswagen•Mandeville, LA
•$40,000 - $100,000

About The Position

Volkswagen of Mandeville is seeking an enthusiastic, customer-focused Sales Consultant to represent the Volkswagen brand and help customers select vehicles that suit their lifestyles and needs. The Sales Consultant guides customers through the vehicle purchasing process, from initial contact through delivery and follow-up. The role calls for a consultative sales approach, strong product knowledge, excellent communication, and a commitment to exceeding customer expectations.

Requirements

  • Proven experience in sales, customer service, or a related field.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management abilities.
  • Ability to work independently and as part of a team.
  • Bachelor's degree in Business, Marketing, or a related field, or equivalent experience.
  • Valid driver's license with an acceptable driving record.
  • Customer-first mindset and professional attitude.
  • Passion for the Volkswagen brand and automotive industry.
  • Strong relationship-building and consultative selling skills.
  • Ability to learn and communicate technical vehicle features and benefits.
  • Self-motivated, goal-oriented, and driven to succeed.
  • Commitment to delivering an exceptional ownership experience.

Nice To Haves

  • Previous automotive sales experience.
  • Experience using CRM and customer relationship management tools.
  • Familiarity with Volkswagen vehicles, products, and technologies.
  • Automotive industry experience.
  • Advanced degree in Business, Marketing, or a related field.
  • Bilingual communication skills.

Responsibilities

  • Welcome customers and provide a professional, customer-focused dealership experience.
  • Build relationships with prospective and existing customers through networking, referrals, and follow-up activities.
  • Understand customer needs and recommend Volkswagen vehicles and features that suit their lifestyles and budgets.
  • Conduct vehicle demonstrations and test drives, highlighting Volkswagen safety, technology, and performance features.
  • Present financing, lease, and vehicle protection options in partnership with the finance department.
  • Maintain accurate customer records and sales activities in dealership CRM systems.
  • Follow up with customers before, during, and after the sale to ensure satisfaction and encourage repeat business.
  • Meet and exceed monthly sales goals and customer satisfaction objectives.
  • Stay current on Volkswagen products, incentives, financing programs, and competitive market trends.
  • Participate in Volkswagen product and sales training programs.

Benefits

  • Competitive compensation with commission and bonus opportunities.
  • Ongoing Volkswagen sales and product training.
  • Career advancement opportunities within a growing dealership organization.
  • Supportive team environment focused on success and customer satisfaction.
  • Employee discounts on vehicles, parts, and service.
  • Opportunity to represent a widely recognized automotive brand.
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