Sales Consultant

Onewater Marine Inc•Grasonville, MD
•$85,000 - $200,000

About The Position

As a Sales Consultant at OneWater Marine, you will assist customers throughout the sales process, ensuring an exceptional experience by utilizing the defined sales process. The ideal candidate will be passionate about delighting customers and achieving or exceeding volume and margin sales goals. The role involves greeting and engaging walk-in customers, responding to phone inquiries and online leads, understanding customer needs, and professionally presenting products and their features and benefits. The Sales Consultant manages the sales process from start to finish, including presentations, quotes, trade evaluations, and pricing, while partnering with the business manager on financing needs. The role also includes closing sales, meeting sales goals, maintaining product and industry knowledge, providing post-sale support, following up with past clients, participating in meetings and events, and completing necessary sales paperwork. The position requires frequent communication and hand or finger motions. It may involve occasionally standing or sitting for prolonged periods, and rarely moving between worksites or operating a motor vehicle. The work environment is described as having no adverse environmental conditions expected. The role is classified as light work that includes moving objects up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • High school diploma or equivalent.
  • Proficiency in Microsoft Office and CRM software, such as Salesforce or similar platforms.
  • Strong communication, negotiation, and interpersonal skills.
  • Exceptional organizational and time-management skills.
  • Ability to work independently and as part of a team.
  • Positive, customer-oriented attitude.

Nice To Haves

  • Prior experience in marine sales.
  • Solid understanding of marine products, accessories, and boating trends.

Responsibilities

  • Greet and engage walk-in customers, respond to phone inquiries and online leads, and use OneWater sales tools such as CRM.
  • Develop relationships with customers by understanding their needs.
  • Professionally present products to customers and prospects, including reviewing product features and benefits.
  • Manage the sales process from start to finish, including presentations, preparing quotes, completing trade evaluations, and presenting pricing consistent with margin and customer satisfaction goals.
  • Partner with the business manager regarding financing requirements and needs.
  • Close sales and meet or exceed monthly and annual sales goals.
  • Maintain an understanding of products offered at stores, including boat models, brands, features, and accessories, and stay updated on industry trends and innovations.
  • Provide post-sale support, address customer questions or concerns, and follow up with past clients to promote repeat business.
  • Attend sales meetings and participate in boat shows, store and off-site sales, and customer events.
  • Complete and maintain all paperwork needed throughout the sales process.
  • Perform other duties as assigned.
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