Sales Consultant (Full Time)

CarMax•Parker, CO
•Onsite

About The Position

CarMax is hiring a full-time Sales Consultant Trainee to provide a customer-first vehicle-buying experience. The role focuses on building genuine customer relationships, understanding customers’ needs, and helping them find suitable vehicles. CarMax provides paid training and mentorship; prior auto sales experience is not required. The position involves guiding customers through vehicle selection and the purchase process while maintaining honesty, transparency, and a professional approach. The role is based at CarMax’s Parker store in Parker, Colorado. Sales Consultants earn an average of $65,000 annually, with top performers able to earn $90,000 or more. The hourly rate is $20.00, and the position is eligible for commission. Full-time hourly or commissioned associates may accrue up to 48 hours of sick time per year and receive 80 to 200 hours of vacation time per year after a 90-day waiting period, depending on length of service. They also receive eight hours of pay for each of six scheduled paid holidays and one floating holiday. Holiday premium pay may apply when an associate works on a scheduled holiday due to business need.

Requirements

  • Strong listening and communication skills and a customer-focused mindset.
  • High level of self-motivation and ability to work independently and as part of a team.
  • Comfort using technology to process transactions and access inventory information.
  • Ability to adapt in a fast-paced, dynamic environment.
  • Commitment to integrity and transparency in customer interactions.
  • Willingness to learn and grow through CarMax-provided training and mentorship.

Nice To Haves

  • Sales or customer service experience in retail or similar environments.

Responsibilities

  • Help customers find vehicles that fit their needs using knowledge of CarMax inventory.
  • Guide customers through the buying process, including appraisals, test drives, and financing applications.
  • Listen actively and provide clear, honest information to deliver an exceptional customer experience.
  • Complete accurate transaction documentation.
  • Collaborate with team members to meet customer needs and achieve store goals.
  • Maintain a professional, customer-first approach in every interaction.
  • Stay informed about CarMax products, services, and promotions.
  • Follow CarMax Environmental, Health and Safety requirements and maintain a clean, orderly work area.

Benefits

  • Paid training and mentorship.
  • Up to 48 hours of sick time per year for eligible full-time hourly or commissioned associates.
  • 80 to 200 hours of vacation time per year after a 90-day waiting period, depending on years of continuous service, for eligible full-time hourly or commissioned associates.
  • Six scheduled paid holidays and one floating holiday for eligible full-time hourly or commissioned associates.
  • Holiday premium pay when eligible associates work a scheduled holiday due to business need.
  • Commission eligibility.
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