Sales Consultant

Livestock Nutrition Center•Lexington, NE

16d•Onsite

About The Position

The Sales Consultant serves in a professional sales role, designing customized feeding programs and providing consultative support to livestock producer customers. The position is responsible for proficiency throughout the sales process, from lead generation through closing and follow-up, and for contributing broad knowledge and support to customers’ operations. The consultant develops and implements an agreed-upon marketing plan to expand and deepen the customer base in the assigned marketing area, working with sales and support teams to achieve customer satisfaction, revenue generation, and long-term account goals aligned with Livestock Nutrition Center’s vision and values. The role involves understanding and communicating LNC’s products, services, selling points, and industry information; generating and developing leads and client relationships; maintaining sales records and managing opportunities in Salesforce CRM and CPQ; and providing excellent customer service. The Sales Consultant also supports training, educational programs, customer growth and retention planning, company marketing strategies, accounts receivable collection, and coordination with location management and company teams.

Requirements

Bachelor’s degree in Animal Science or a related field.
At least 3 years of industry experience after completing an undergraduate degree.
Basic understanding of agricultural business and customer and market dynamics through experience or education.
Willingness to travel and work within a team environment.
Ability to stand for extended periods and move and handle boxes, including lifting up to 25 pounds.
Ability to work varied hours and days, including nights, weekends, and holidays as needed.
Maintain a mobile smartphone service with email and voice/data access for company business.
Ability to communicate accurately and effectively.
Computer skills necessary to complete the job, including proficiency with Microsoft Office suites.

Responsibilities

Understand and explain LNC’s offerings, selling points, and industry information in conversations with prospects and customers about their ranching operations.
Work effectively within local and companywide teams, follow guidance from the Location Sales Lead, and use nutrition, marketing, ingredient, and other company resources.
Demonstrate technical selling skills and product knowledge, including making effective presentations of LNC products and services.
Develop qualified leads through referrals, telephone canvassing, face-to-face cold calls, direct mail, email, and networking.
Source and develop client relationships and referrals, and report that development in a timely manner.
Maintain accurate Salesforce CRM records of sales and prospecting activities, including calls, presentations, closed sales, and follow-up activities within the assigned territory.
Use Salesforce CPQ to track sales opportunities, prepare consultative quotes, and manage the sales pipeline for designated customers.
Identify useful competitive information, advantages, and practices in the field.
Provide outstanding customer service, maintain product knowledge, and maximize sales opportunities while building customer loyalty.
Train less experienced salespeople, including helping Sales Associates understand pricing and proposal models, load/planner scheduling, trademark product recommendations, and professional representation of LNC.
Participate in and contribute to educational programs for clients, prospects, and company employees.
Maintain a well-rounded understanding of industry drivers and practical agricultural knowledge, and pursue continued education in nutrition, animal health, agribusiness, and open markets.
Assist with quarterly and yearly customer acquisition, retention, and growth plans alongside the Sales Leader, with activities focused on meeting or exceeding sales quotas.
Handle customer complaints, issues, and objections constructively to support customer retention.
Assist with implementing company marketing strategies as needed.
Assist with accounts receivable collection by tracking and identifying potential risks.
Follow company policies, procedures, and business ethics codes, and ensure they are communicated and implemented within the team.
Coordinate with Location Managers and follow the operational protocols and guidelines of the assigned location.
Perform other tasks assigned by management.