Sales Consultant - Jewelry (Full-Time)

Shane Co.•Minnetonka, MN
•Onsite

About The Position

Shane Co. is hiring a full-time Jewelry Sales Consultant in Minnetonka, Minnesota. The consultant creates personal sales experiences by listening to customers, learning what matters to them, and confidently recommending jewelry that fits their needs. The role combines relationship-building and consultative selling, including communicating product value and asking for the sale. Shane Co. provides training in diamonds, gemstones, craftsmanship, and jewelry; prior jewelry experience is not required. Compensation starts at $26–$31 per hour, based on experience and demonstrated sales skill, with potential for base-pay growth over time. Consultants may also earn an individual performance bonus of $1,500–$50,000 annually and a team bonus of up to $150 per week. The company describes opportunities for training, career development, and advancement into leadership. Store hours are Monday–Wednesday, 10 a.m.–7 p.m.; Thursday–Friday, 10 a.m.–8 p.m.; Saturday, 10 a.m.–6 p.m.; and Sunday, noon–5 p.m. Evening and weekend availability is required.

Requirements

  • At least two years of consultative, customer-facing sales experience.
  • Experience selling products or services that require understanding features, benefits, and customer needs.
  • A track record of building relationships that lead to results.
  • Confidence communicating value and asking for the sale.
  • Curiosity, emotional intelligence, and the ability to connect with different personalities.
  • Evening and weekend availability.
  • Strong visual acuity and manual dexterity for handling fine jewelry.
  • Excellence in written and spoken English.
  • High school diploma or equivalent.
  • No prior jewelry experience is required; the company provides jewelry training.

Responsibilities

  • Create memorable sales experiences by understanding each customer’s story, style, and needs.
  • Lead sales conversations that connect product features and benefits to what matters to the customer.
  • Build lasting customer relationships that encourage repeat business and recommendations.
  • Learn jewelry craftsmanship, quality, and product stories in order to sell with expertise and confidence.
  • Own individual sales goals while contributing to store performance.
  • Follow up with customers and continue building relationships after their store visit.
  • Continue learning, accept coaching, and help newer team members grow.
  • Represent Shane Co. as an authentic and proud brand ambassador in customer and business interactions.
  • Put customers at the center of decisions and deliver experiences that exceed expectations.
  • Act with integrity and protect the company’s family legacy.
  • Uphold the company’s quality standards and champion its commitment to worldwide sourcing.
  • Make decisions and deliver work that strengthen the Shane Co. brand.

Benefits

  • Competitive medical, dental, and vision coverage.
  • 401(k) with company match.
  • Paid vacation, sick time, holidays, and volunteer time.
  • Bereavement leave, including for pets.
  • Company-paid extended illness bank.
  • Optional long-term disability insurance.
  • Company-paid life insurance.
  • Paid parental leave and fertility benefits.
  • Dependent care Flexible Spending Accounts.
  • Employee Affinity Groups.
  • Role-specific training and internal learning opportunities.
  • Career development and opportunities to move into leadership.
  • Individual performance bonus of $1,500–$50,000 annually based on individual sales performance.
  • Team bonus of up to $150 per week based on store performance.
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