Sales Consultant - Jewelry (Full-Time)

Shane Co.•Roseville, CA

About The Position

Shane Co. is hiring a full-time Jewelry Consultant to create personal, memorable sales experiences and guide customers toward jewelry that reflects important moments in their lives. The role is suited to someone who enjoys consultative selling, listens to customers, builds trust, confidently communicates product value, and asks for the sale. Shane Co. provides training on diamonds, gemstones, jewelry craftsmanship, and products; prior jewelry experience is not required. Consultants own individual sales goals while contributing to store performance and may earn an individual performance bonus of $2,000–$50,000 annually, plus a team bonus of up to $150 per week. Starting base pay is $26–$34 per hour, based on experience and demonstrated sales skill, with the opportunity for base pay increases over time. The role offers training, development, and potential career growth into leadership. This is a full-time retail sales position, typically scheduled five days per week, with shifts that vary according to store and business needs. Full weekend availability is required. Shifts are scheduled within store operating hours and may extend beyond them for opening, closing, or other business needs. Shane Co. accepts applications on an ongoing basis and does not sponsor visas or work authorization.

Requirements

At least two years of consultative, customer-facing sales experience.
Experience selling products or services where understanding features, benefits, and customer needs matters.
A track record of building relationships that lead to results.
Confidence communicating value and asking for the sale.
Curiosity, emotional intelligence, and the ability to connect with different personalities.
Evening and weekend availability; full weekend availability is required.
Strong visual acuity and manual dexterity for handling fine jewelry.
Excellence in written and spoken English.
High school diploma or equivalent.

Responsibilities

Create personal, memorable sales experiences by understanding each customer's story, style, and needs.
Lead confident sales conversations that connect product features and benefits to what matters to the customer.
Build relationships beyond a single transaction, encouraging repeat business and customer recommendations.
Learn the craftsmanship, quality, and story behind Shane Co. jewelry and sell with expertise and confidence.
Own individual sales goals while contributing to the success of the store.
Follow up with customers and continue building relationships after they leave the store.
Continue learning, welcome coaching, and help newer team members grow.
Represent Shane Co. authentically and with pride in customer and business interactions.
Put the customer at the center of decisions and deliver experiences that exceed expectations.
Act with integrity and do what is right to protect the company's family legacy.
Uphold the company's standard for product quality.
Champion the company's commitment to worldwide sourcing and communicate the value and beauty it brings to customers.
Make decisions and deliver work that strengthen the Shane Co. brand.

Benefits

Competitive medical, dental, and vision coverage.
401(k) with company match.
Paid vacation, sick time, holidays, and volunteer time.
Bereavement leave, including for pets.
Company-paid extended illness bank.
Optional long-term disability and company-paid life insurance.
Paid parental leave and fertility benefits.
Dependent care Flexible Spending Accounts.
Employee Affinity Groups.
Dedicated role-specific training and internal learning opportunities.
Career development and opportunities to move into leadership.
Individual performance bonus of $2,000–$50,000 annually based on individual sales performance.
Team bonus of up to $150 per week based on store performance.