Sales Consultant - Jewelry (Full-Time)
About The Position
Shane Co. is hiring a full-time Jewelry Consultant to create memorable customer experiences and sell fine jewelry. The consultant listens to customers, builds relationships, learns what matters to them, and confidently recommends jewelry that meets their needs. The role is suited to someone who enjoys consultative selling, communicates value, and asks for the sale. Jewelry experience is not required; the company provides training in diamonds, gemstones, craftsmanship, and jewelry. Starting base pay is $26–$31 per hour, based on experience and demonstrated sales skill, with opportunities for base-pay growth. The compensation package also includes individual performance bonuses and a weekly team bonus. The schedule typically includes five days per week, varies with store and business needs, and requires full weekend availability. The majority of Shane Co. store leaders began in this role, and the company offers training, development, and career growth opportunities.
Requirements
- At least two years of consultative, customer-facing sales experience.
- Experience selling products or services that require understanding features, benefits, and customer needs.
- A track record of building relationships that lead to results.
- Confidence communicating value and asking for the sale.
- Curiosity, emotional intelligence, and the ability to connect with different personalities.
- Evening and weekend availability; full weekend availability is required.
- Strong visual acuity and manual dexterity for handling fine jewelry.
- Excellent written and spoken English.
- High school diploma or equivalent.
Responsibilities
- Create personal, memorable sales experiences by understanding each customer’s story, style, and needs.
- Lead confident sales conversations that connect product features and benefits to what matters to the customer.
- Build lasting customer relationships that lead to repeat visits and recommendations.
- Learn the craftsmanship, quality, and story behind the jewelry and sell with expertise and confidence.
- Own individual sales goals while contributing to store-wide success.
- Follow up with customers and continue building relationships after they leave the store.
- Continue learning, welcome coaching, and help newer team members grow.
- Represent Shane Co. authentically and proudly in customer and business interactions.
- Put customers at the center of decisions and deliver experiences that exceed expectations.
- Act with integrity and protect the company’s family legacy.
- Uphold the company’s uncompromising product-quality standards.
- Understand and champion the company’s commitment to worldwide sourcing.
- Make decisions and deliver work that strengthen the Shane Co. brand.
Benefits
- Competitive medical, dental, and vision coverage.
- 401(k) with company match.
- Paid vacation, sick time, holidays, and volunteer time.
- Bereavement leave, including for pets.
- Company-paid extended illness bank.
- Optional long-term disability and company-paid life insurance.
- Paid parental leave and fertility benefits.
- Dependent care Flexible Spending Accounts.
- Employee Affinity Groups.
- Dedicated role-specific training and internal learning opportunities.
- Career development and opportunities to move into leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
