Sales Consultant-Park Place Volvo Dallas

Asbury Automotive•Dallas, TX

About The Position

Park Place Dealerships, part of Asbury Automotive Group, is seeking a people-focused Sales Consultant to help provide exceptional guest experiences and contribute to an innovative car-buying experience. The role responds to customers who inquire about advertised vehicles online by phone and email, and assists customers who visit the dealership in person through the buying process, from initial contact to final sale. The Sales Consultant uses the Asbury selling process to identify customer needs, provide vehicle information, build relationships, and support customers throughout the purchase. The position also involves following up with customers, setting and confirming appointments, conducting test drives and vehicle walk-arounds, and maintaining customer relationships and records.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver's license.
  • Must be able to pass pre-employment background and drug screenings.
  • Must have motivation to be successful.
  • Must exhibit strong customer service skills.
  • Must be able to create and maintain customer relationships.
  • Must have strong computer and phone skills.
  • Experience utilizing and maintaining a customer relations management database.
  • Must be self-motivated and a team player.

Nice To Haves

  • Prior automotive sales, retail, customer service, call center, or business development experience is a plus.
  • Being bilingual is a plus.

Responsibilities

  • Contact and communicate with customers to identify needs using the Asbury selling process.
  • Build rapport with customers and develop a base of referrals and a customer network.
  • Respond to internet leads within the store's required time and email product information with pricing.
  • Answer sales phone calls and set customer appointments.
  • Confirm appointments.
  • Make outbound follow-up calls regarding customer inquiries, post-sale needs, and repeat business.
  • Conduct test drives and vehicle walk-arounds with customers.
  • Guide customers through the buying process from start to finish.
  • Maintain a professional business attire and appearance.

Benefits

  • Weekly pay
  • Paid holidays and paid time off
  • Paid training
  • Stock awards for select management and front-line team members
  • Medical, vision, and dental insurance
  • Accident, critical illness, and hospital indemnity plans
  • Up to 12 weeks of paid pregnancy leave (disability leave)
  • Paid parental leave
  • Health savings accounts
  • Flexible spending accounts
  • Short-term and long-term disability plans
  • Whole life and term life insurance
  • 401(k) with company match
  • Pet insurance
  • Digital career path tool
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Technician student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Paid volunteer hours through community service initiatives
  • Employee referral program with bonus opportunities
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