Master Technician-Park Place Volvo Dallas

Asbury Automotive Group•Dallas, TX

About The Position

Volvo Dallas is seeking an A Tech, B Tech, C Tech, or Master Technician to diagnose and repair client and dealership vehicles while delivering an extraordinary client experience. The technician is expected to work with integrity and ethics, maintain positive relationships with clients—including clients returning with unsatisfactory work—and follow dealership policies and standards. The role also includes supporting Technician Trainees, keeping current with manufacturer training and requirements, and maintaining a clean and safe work area.

Requirements

High school diploma or equivalent.
At least eighteen years of age.
Valid driver’s license and compliance with company MVR policy requirements.
Ability to pass pre-employment background and drug screenings.
Ability to lift up to 50 lbs. and stand for three or more hours at a time.
Willingness to obtain a State Inspector license if not already completed.

Responsibilities

Drive and operate vehicles.
Examine vehicles and diagnose damage or malfunctions; discuss the nature and extent of issues with the Team Leader or ASM when needed.
Communicate additional service requests to the ASM for communication to the client.
Plan work procedures in cooperation with the Team Leader.
Provide labor-time estimates to the ASM.
Monitor repair time and frequently update the ASM on the status of client vehicles, including vehicles left for service and waiting clients.
Follow dealership policies for the care and operation of client vehicles.
Complete stories or documentation for client repairs.
Learn and use the dealership computer system.
Assist Technician Trainees.
Wear approved safety glasses in designated safety areas and comply with the dress code.
Keep the work area clean and tidy according to dealership standards.
Attend company and factory training, stay current with factory technical bulletins, and keep current with manufacturer warranty requirements.
Be willing to obtain a State Inspector license if not already licensed.
Follow federal, state, and local regulations, including hazardous-waste disposal requirements.
Understand and use the Client Concern Resolution (CCR) process to achieve client satisfaction.
Follow the Park Place Privacy and Information Security Policy.
Attend weekly department meetings.

Benefits

Weekly pay
Paid holidays and paid time off
Paid training
Stock awards for eligible management and front-line team members
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
Up to 12 weeks of paid pregnancy leave (disability leave)
Health savings accounts
Flexible spending accounts
Short-term and long-term disability plans
Whole life and term life insurance
401(k) with company match
Digital career path tool
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Student loan relief resources
Employee assistance program
Employee discounts on vehicle purchases, parts, and service repairs
Scholarship awards
Opportunities to join community service initiatives
Employee referral program with bonus opportunities