Master Technician-Park Place Volvo Dallas

Asbury Automotive•Dallas, TX

7d•Onsite

About The Position

Park Place Volvo Dallas is seeking a technician to help deliver an extraordinary client experience and create client advocates. The Technician diagnoses and repairs client and dealership vehicles with integrity and ethics, and maintains positive relationships with clients who return with unsatisfactory work in accordance with dealership policies and standards. The role involves communicating with the Assistant Service Manager (ASM) and Team Leader, documenting repairs, following dealership and manufacturer requirements, and supporting technician trainees.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Valid driver's license and ability to meet company MVR policy requirements.
Ability to pass pre-employment background and drug screenings.
Ability to lift up to 50 pounds and remain on one's feet for three or more hours at a time.

Nice To Haves

Existing State Inspector license; candidates without one should be willing to obtain it.

Responsibilities

Drive and operate vehicles.
Examine vehicles, diagnose issues, and discuss the nature and extent of damage or malfunction with the Team Leader or ASM when needed.
Communicate additional service requests to the ASM for communication to the client.
Plan work procedures in cooperation with the Team Leader.
Provide labor time estimates to the ASM.
Monitor repair time and frequently update the ASM on the status of client vehicles, including vehicles left for service and waiting clients.
Follow dealership policies for client vehicle care and operation.
Complete repair stories or other documentation for client repairs.
Learn and use the dealership computer system.
Assist Technician Trainees.
Wear approved safety glasses in designated safety areas.
Follow the dealership and/or manufacturer dress code.
Keep the work area clean and tidy according to dealership standards.
Attend company and factory training and weekly department meetings.
Keep current with factory technical bulletins and manufacturer warranty requirements.
Be willing to obtain a State Inspector license if not already licensed.
Follow federal, state, and local regulations, including hazardous-waste disposal rules.
Understand and use the Client Concern Resolution (CCR) process to achieve client satisfaction.
Follow the Park Place Privacy and Information Security Policy.

Benefits

Weekly pay.
Paid holidays and paid time off.
Paid training.
Stock awards for eligible management and front-line team members.
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
Up to 12 weeks of paid pregnancy leave (disability leave).
Health savings accounts.
Flexible spending accounts.
Short-term and long-term disability plans.
Whole life and term life insurance.
401(k) with company match.
Digital career path tool and continuous training through Asbury's Internal Learning Management System.
Professional growth and development opportunities.
Student loan relief resources.
Employee assistance program.
Employee discounts on vehicle purchases, parts, and service repairs.
Scholarship awards.
Opportunities to join community service initiatives.
Employee referral program with bonus opportunities.