Sales Consultant, Trauma (Raleigh - Durham, NC) – Johnson & Johnson MedTech - Orthopaedics

Johnson & Johnson Innovative Medicine•Durham, NC

About The Position

Johnson & Johnson MedTech’s DePuy Synthes Trauma team is seeking a Sales Consultant to support the Raleigh–Durham, North Carolina territory. DePuy Synthes provides orthopaedic solutions across specialties including trauma, joint reconstruction, craniomaxillofacial, spinal surgery, and sports medicine. Its Trauma portfolio addresses injuries ranging from simple to complex using traditional and minimally invasive techniques. The Sales Consultant is responsible for developing and fostering relationships with surgeons and accounts in a geographic territory, converting prospective surgeons and accounts, and expanding sales with existing customers. The role involves understanding customer needs and developing and executing sales strategies to meet them. The consultant also supports surgeons and operating-room personnel during surgical cases, provides customer education, and manages territory products, equipment, and promotional materials.

Requirements

One of the following education and experience combinations: bachelor’s degree plus at least 3 years of professional and/or related experience; associate degree or medical certification (such as CST or PT) plus at least 5 years of professional and/or related experience; at least 8 years of professional and/or related experience; or recent transition from active military duty plus at least 3 years of professional and/or related experience.
Ability to work in a laboratory or operating-room environment.
Valid driver’s license issued in the United States.
Ability to travel, which may include weekend and overnight travel.
Residence in or ability to relocate to the posted territory.
Strong interpersonal communication, influencing, critical-thinking, and problem-solving skills.
Experience in data analysis and excellent problem-solving skills.
Results orientation and prioritization skills.
Ability to work independently and autonomously.
Ability to partner and collaborate in a complex reporting structure.
High accuracy and attention to detail.
Ability to understand, interpret, communicate, and work in complex environments.
Functional knowledge of human anatomy and physiology and basic knowledge of surgery.

Nice To Haves

Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
Account management, business behavior, collaboration, cultural competence, customer centricity, goal attainment, healthcare trends, market knowledge, market research, problem solving, relationship building, sales, sales presentations, sales promotions, solutions selling, sustainable procurement, and vendor selection.

Responsibilities

Identify and qualify prospective surgeons and accounts.
Develop and implement account- or surgeon-specific plans and selling strategies to grow sales and convert new business.
Achieve business-plan objectives and sales goals or quotas through accurate use of approved resources.
Drive sales of assigned products within the territory or named accounts; use product and customer knowledge to present and demonstrate products and ensure proper utilization.
Gain access to relevant surgeons and buyer contacts within accounts, and build effective relationships with surgeons, operating-room personnel, and other pertinent hospital personnel.
Maintain appropriate contact with surgeons and residents at prospect and newly converted customer accounts.
Provide routine support to surgeons and operating-room personnel during surgical cases.
Improve patient care by solving customer problems, responding promptly, and following up effectively.
Educate surgeons, operating-room personnel, and central supply personnel through in-services and workshops.
Maintain company sales equipment and promotional materials in proper condition and use them to support territory efforts in accordance with company policies and procedures.
Handle and prioritize competitive threats as appropriate.
Promote new or special-emphasis products and strategic selling objectives.
Implement a plan to achieve a balanced product sales mix in the assigned territory.