Sales Associate, Trauma (Winston Salem, NC) – Johnson & Johnson MedTech - Orthopaedics
About The Position
Johnson & Johnson MedTech Orthopaedics is seeking a Sales Associate to support the Winston-Salem, North Carolina territory, including Greensboro, Forsyth, Guilford, and Davidson Counties. The role supports DePuy Synthes Trauma, whose portfolio includes solutions for simple and complex trauma injuries using traditional and minimally invasive techniques. The Sales Associate provides clinical and customer support in hospitals and procedures, delivering customer service, sales logistics, technical expertise, and product knowledge. The position supports sales objectives, covers cases, and maintains surgeon and account relationships within the geographic territory. It may also involve offering or selling the breadth of portfolio, services, and solutions for assigned accounts. The role includes guiding surgeons in the operating room, supporting proper product utilization, ensuring equipment availability and performance, and consulting with operating room and sterile processing teams. The associate also assists with sales goals and product conversions, handles technical and customer requests, manages hospital billing and purchase orders, maintains equipment and promotional materials, and shares customer and market insights with internal teams. The position requires the ability to work in a lab or operating room, a valid U.S. driver’s license, and travel that may include weekends and overnight stays. Candidates must live in or be willing to relocate to the territory.
Requirements
- Bachelor’s degree; or an associate degree or medical certification (such as CST or PT) plus at least 2 years of professional and/or related experience; or at least 4 years of professional and/or related experience; or recent transition from active military duty.
- Ability to work in a laboratory or operating room environment.
- Valid driver’s license issued in the United States.
- Ability to travel, which may include weekend and overnight travel.
- Residence in or willingness to relocate to the posted territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
- Efficient, organized, self-motivated, positive, and proactive.
Nice To Haves
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
- Account management, collaboration, customer centricity, goal attainment, healthcare trends, market knowledge, market research, relationship building, sales, sales presentations, sales promotions, solutions selling, sustainable procurement, and vendor selection.
Responsibilities
- Support the DePuy Synthes sales organization in retaining existing customers, increasing penetration, and supporting product conversions with new customers.
- Help attain established sales goals, including market-share objectives in the assigned territory.
- Apply knowledge of the sales process, product portfolio, and customers to improve sales outcomes.
- Guide and assist surgeons in the operating room using clinical and product knowledge.
- Present and demonstrate products and help ensure their proper utilization.
- Attend surgeries, ensure appropriate equipment is available and performing, and identify ways to optimize trays.
- Provide consultation to operating room and Sterile Processing Department customers.
- Troubleshoot and provide technical assistance; handle customer requests, manage hospital billing, and create and close purchase orders.
- Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams; prepare required sales reports and documents.
- Maintain, track, and deploy equipment and assets throughout the assigned area to ensure product availability.
- Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet quality standards.
- Focus on customer satisfaction and retention, communicate the value of DePuy Synthes solutions, and differentiate products from competitors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
