Sales Associate, Trauma (Winston Salem, NC) – Johnson & Johnson MedTech - Orthopaedics
About The Position
Johnson & Johnson MedTech – Orthopaedics is seeking a Sales Associate to support the Winston-Salem, North Carolina territory, including Greensboro, Forsyth, Guilford, and Davidson Counties. The role provides clinical and customer support in hospitals and during procedures, along with sales logistics, technical expertise, and product knowledge. The associate supports sales objectives, covers cases, maintains surgeon and account relationships, and may sell the breadth of the portfolio, services, and solutions to assigned accounts. DePuy Synthes Trauma provides solutions for treating injuries ranging from simple to complex, using traditional and minimally invasive techniques. The Sales Associate supports customers and surgeons in the operating room, helps ensure equipment availability and proper product utilization, and contributes to customer satisfaction and retention. The role also involves managing equipment and assets across the territory, sharing customer and market insights, and helping differentiate DePuy Synthes products and services. The position requires the ability to work in a laboratory or operating-room environment, a valid U.S. driver’s license, and the ability to travel, potentially including weekends and overnight stays. Candidates must reside in or be willing to relocate to the territory. The posting notes that, following a planned separation of the Orthopaedics business, the position is anticipated to become employment with DePuy Synthes, subject to completion of the transaction and applicable requirements.
Requirements
- Bachelor’s degree, associate degree, or medical certification (such as CST or PT) plus at least 2 years of professional and/or related experience; alternatively, at least 4 years of professional and/or related experience; or recent transition from active military duty.
- Ability to work in a laboratory or operating-room environment.
- Valid driver’s license issued in the United States.
- Ability to travel, which may include weekend and/or overnight travel.
- Residence in or willingness to relocate to the posted territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
- Efficient, organized, self-motivated, positive, and proactive approach.
Nice To Haves
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
- Account management, collaboration, customer centricity, execution focus, goal attainment, healthcare trends, market knowledge, market research, relationship building, sales, sales presentations, sales promotions, solutions selling, sustainable procurement, vendor selection, business behavior, cultural competence, and commission accounting.
Responsibilities
- Support the sales organization in retaining existing customers, increasing penetration, and supporting product conversions with new customers.
- Help achieve established sales goals and market-share objectives in the assigned territory.
- Apply knowledge of the sales process, product portfolio, and customers to improve sales outcomes.
- Guide and assist surgeons in the operating room using clinical and product knowledge.
- Present and demonstrate products and help ensure their proper utilization.
- Attend surgeries, ensure appropriate equipment is available and functioning, and identify ways to optimize trays.
- Provide consultation to operating rooms and Sterile Processing Departments.
- Troubleshoot issues and provide technical assistance; handle customer requests and manage hospital billing and purchase orders.
- Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams.
- Prepare required sales reports and documents.
- Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
- Keep promotional materials presentable.
- Ensure DePuy Synthes services and offerings meet high quality standards.
- Focus on customer satisfaction and retention and improve customer understanding of the company’s value proposition and solutions.
- Differentiate DePuy Synthes products from competitors by providing customers with unique insights.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
