Sales Consultant - Fine Wine, On/Off Combo

Southern Glazer's•Houston, TX

About The Position

The Sales Consultant represents Southern Glazer’s in the market and builds customer and supplier value through face-to-face consultative selling. The role focuses on visiting customers, having effective sales conversations, and increasing sales revenue. The consultant develops trusted customer relationships, identifies business growth needs, and uses data, product knowledge, and tailored selling solutions to grow each account. The position also involves documenting account activity in the CRM (Proof), meeting internal and supplier objectives, resolving customer issues, and participating in sales meetings, training, and supplier events.

Requirements

Must be at least 21 years of age.
High school diploma or GED required.
Able to analyze and understand data and information.
Able to use SGWS technology to perform duties and responsibilities.
Able to build and structure customer presentations and product proposals.
Proficient in using mobile devices such as an iPad or smartphone and online communication methods professionally.
Able to consistently achieve results, including under challenging circumstances.
Able to take responsibility for personal actions and results and provide consistently high service to customers, suppliers, colleagues, and management.
Able to communicate effectively, clearly, and concisely through various methods, tailoring messages to the audience.
Able to handle ambiguity, adapt to change, and embrace innovative ideas.
Able to work collaboratively as a team player.
Able to work in a fast-paced, results-driven environment.
Must have a reliable vehicle, a valid driver’s license, and the ability to obtain and maintain auto liability insurance in compliance with company requirements.
Able to travel as needed.

Responsibilities

Build positive, credible, lasting customer relationships based on trust.
Discover and identify customer business growth needs.
Develop a business growth plan for each account and build a pipeline of selling opportunities to drive incremental sales above base business.
Analyze data and insights to increase sales, grow customer business, and achieve objectives.
Pre-plan account visits with an agenda, service purpose, and selling opportunities documented in CRM (Proof).
Prioritize sales activities according to objectives and each customer’s business growth plan.
Visit accounts regularly, capture visit notes, and document visit plans and outcomes in CRM (Proof).
Maintain deep knowledge of SGWS products and present and position them correctly in each account.
Propose selling solutions and win sales using consultative selling skills.
Achieve internal SGWS and supplier objectives as prioritized by management.
Manage customer issue resolution, identify further ways to support customer needs, and provide useful information and guidance to support business growth.
Adapt selling approaches to customers’ buying styles and individual business needs.
Stay knowledgeable about all accounts, competitors’ offerings, and the positioning of SGWS products relative to competition.
Document and maintain account- and customer-specific information in CRM (Proof).
Participate in sales meetings, on-site training, and supplier events as required.
Perform other duties as assigned.