Sales Consultant Front Desk

Cypress•Cypress, TX

About The Position

Massage Heights is seeking a Front Desk Sales Consultant to help promote a balanced lifestyle for Members and guests. The role involves providing an elevated guest experience in a professional, spa-like environment, recommending services and products, scheduling appointments, and supporting individual and team sales goals. The company describes opportunities for growth and a positive, gratifying work environment.

Requirements

  • Excellent guest service and communication skills.
  • Sales or retail and guest service experience.
  • Strong understanding of basic computer software and ability to learn new systems.
  • Ability to learn quickly and maintain a positive, energetic attitude.
  • Critical-thinking skills, including customer conflict resolution.
  • Passion for communicating with people and consistently providing exceptional service.
  • Availability to work varied hours, including weekends, evenings, and holidays.

Responsibilities

  • Recommend products and services to guests based on services received and therapist recommendations.
  • Schedule appointments and guide guests to appropriate therapists based on their needs.
  • Greet guests and members in person and by phone with a positive demeanor.
  • Educate guests about current sales promotions and special offers.
  • Ensure complete customer satisfaction.
  • Contribute as a team player.
  • Work toward individual and team sales goals.

Benefits

  • Free uniforms
  • Training and development
  • Performance-based bonus
  • Company parties
  • Employee discounts
  • Flexible schedule
  • Competitive hourly rate plus commissions
  • Advanced tools and resources
  • Sustained growth opportunities
  • Reduced-cost employee massage benefits
  • Paid vacation
  • Professional work environment in a spa-like atmosphere
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