Sales Catering Manager

Pyramid Global Hospitality•Berkeley, CA

9d•$85,000 - $95,000•Onsite

About The Position

The Sales Catering Manager at Residence Inn Berkeley is responsible for soliciting new and existing accounts to meet or exceed revenue goals through telephone solicitation, outside sales calls, site inspections, and written communication. The role prepares customer correspondence, internal booking reports, and file maintenance, as well as event documents such as resumes and banquet event orders for booked group and catering events. The manager works with hotel departments to provide quality service, participates in sales and pre-convention meetings and training, and represents the hotel at trade shows, community events, and industry meetings. The position also involves monitoring market trends, competition, and customer needs, assisting with reports and competition data collection, and following the principles of CARE and the Four Disciplines of Associate Success.

Requirements

Excellent communication skills, including the ability to negotiate, convince, sell, and influence prospects and hotel guests.
Advanced knowledge of sales and hospitality principles and practices.
Effective, results-oriented writing skills for correspondence, letters, reports, and proposals.
Appropriate and accurate grammar and punctuation in written communication.
Ability to maintain audience interest, build rapport, and make an impact when conveying information.
Ability to proactively prioritize needs and effectively manage time and resources.
Understanding of the hotel's positioning and services and how it can meet client needs.
Two to four years of employment in the hospitality industry or a related sales field.
English proficiency is required.
Basic math skills.

Nice To Haves

Knowledge of languages other than English.

Responsibilities

Solicit new and existing accounts to meet or exceed revenue goals through telephone solicitation, outside sales calls, site inspections, and written communication.
Prepare customer correspondence, internal booking reports, and maintain files.
Prepare event-related documents, including resumes and banquet event orders, for booked group and catering events.
Participate in daily sales meetings, pre-convention meetings, training, and other sales-related meetings as required.
Work with other hotel departments to provide quality service to customers.
Attend trade shows, community events, and industry meetings.
Develop and maintain knowledge of market trends, competition, and customers.
Represent the hotel professionally in community and industry organizations and events.
Participate as a team player with all departments.
Assist with reports and competition data collection.
Follow the principles of CARE and the Four Disciplines of Associate Success.