Sales & Catering Manager

Maumee Bay Lodge•Oregon, OH

About The Position

Maumee Bay Lodge & Conference Center is hiring a Sales & Catering Manager to drive hotel and sales revenue growth and plan high-end events from initial client discussions through completion. The role handles sales inquiries, sells guest rooms and event space, promotes food and beverage and property amenities, and coordinates with clients and Lodge staff to deliver events that exceed expectations. It also includes administrative booking duties, community outreach, business development, and participation in sales and revenue meetings. The position offers a competitive salary based on experience, quarterly sales incentives, a benefits package after 60 days, a 401(k), PTO, complimentary nights at Great Ohio Lodges, and a discount at Regency Hotel Management properties outside Ohio. The company describes onboarding sales training and ongoing professional development. The expected schedule is Tuesday through Saturday, with a minimum of 50 hours per week and weekend or holiday work as business needs require.

Requirements

  • Three to five years of experience in hotel sales or event planning.
  • Availability to work a minimum of 50 hours per week, including weekends and holidays as business needs require.
  • Willingness to participate in employee events throughout the year.

Nice To Haves

  • A degree in Event Management or Hospitality is preferred.
  • Food and beverage experience is a bonus.

Responsibilities

  • Respond professionally and efficiently to telephone, walk-in, and email sales inquiries, including requests for event space and guest rooms.
  • Work with clients to sell room nights and event space, upsell food and beverage, and promote amenities such as golf, marina, and recreation activities.
  • Greet walk-in clients, qualify leads, and refer leads to the outside account or sales manager when appropriate.
  • Meet with clients to develop event plans and prepare banquet event orders for Lodge staff.
  • Showcase and cross-sell property facilities and amenities, including golf and the restaurant, to group planners.
  • Coordinate with Operations to deliver an excellent customer experience.
  • Manage event booking administration, including contracts, Banquet Event Orders, and room diagrams.
  • Represent the Lodge at Destination Toledo, Oregon Economic Development, and other local meetings to build relationships and generate revenue.
  • Schedule qualifying meetings and conduct community outreach to prospect for new Lodge business.
  • Develop and implement networking and business-development approaches that generate business and revenue.
  • Meet or exceed assigned sales prospecting and revenue targets.
  • Participate in weekly Revenue Management meetings and monthly Corporate Sales meetings.
  • Attend the annual Great Ohio Lodges Sales meeting, which may require travel.

Benefits

  • Competitive salary based on experience.
  • Quarterly sales incentive in addition to base salary.
  • Full benefits package after 60 days.
  • 401(k).
  • PTO.
  • Up to 20 complimentary nights at the 10 Great Ohio Lodges.
  • 50% discount at Regency Hotel Management properties outside Ohio.
  • Onboarding sales training and ongoing professional development.
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