Sales Catering Manager

Pyramid Global Hospitality•Berkeley, CA

10d•$85,000 - $95,000

About The Position

The Sales Catering Manager at Residence Inn Berkeley is responsible for soliciting new and existing accounts to meet or exceed revenue goals through telephone outreach, outside sales calls, site inspections, and written communication. The role prepares customer correspondence, internal booking reports, and event documents such as resumes and banquet event orders (BEOs), and maintains related files. The position works with other hotel departments to provide quality customer service, participates in sales and pre-convention meetings and training, attends trade shows and community and industry events, and maintains knowledge of market trends, competitors, and customers. The manager also supports reporting and competition data collection and follows the principles of CARE and the Four Disciplines of Associate Success. The role is based at Residence Inn Berkeley, a 331-suite hotel in downtown Berkeley with more than 15,000 square feet of meeting and event space. The stated compensation range is $85,000–$95,000. Pyramid Global Hospitality describes its culture as focused on respect, support, career growth, diversity, and inclusion.

Requirements

Excellent communication skills, including the ability to negotiate, convince, sell, and influence prospects and hotel guests.
Advanced knowledge of sales and hospitality principles and practices.
Knowledge of results-oriented writing techniques and strategies for correspondence, letters, reports, and proposals.
Appropriate and accurate grammar and punctuation in written communication.
Ability to maximize impact, maintain audience interest, and establish rapport when conveying information.
Ability to proactively prioritize needs and effectively manage time and resources.
Understanding of the hotel's positioning and services, and how the hotel can meet client needs.
Two to four years of employment in the hospitality industry or a related sales field.
English language proficiency is required.
Basic math skills.

Nice To Haves

Knowledge of languages in addition to English.

Responsibilities

Solicit new and existing accounts to meet or exceed revenue goals through telephone solicitation, outside sales calls, site inspections, and written communication.
Prepare customer correspondence, internal booking reports, and maintain files.
Prepare event-related documents, including resumes and BEOs, for booked group and catering events.
Participate in daily sales meetings, pre-convention meetings, training, and other required sales-related meetings.
Work with other hotel departments to provide quality service to customers.
Attend trade shows, community events, and industry meetings.
Develop and maintain knowledge of market trends, competition, and customers.
Represent the hotel professionally in community and industry organizations and events.
Participate as a team player with all departments.
Assist with reports and competition data collection.
Follow the principles of CARE and the Four Disciplines of Associate Success.