Sales BDC Representative – Appointment Specialist

Jenkins Space Coast Honda • Cocoa, FL

2d

About The Position

Space Coast Honda is seeking an enthusiastic Sales BDC Representative – Appointment Specialist to connect with prospective vehicle customers and help them take the next step toward a purchase. The role responds to sales inquiries, builds customer relationships, schedules showroom appointments, and supports the sales team in generating sales opportunities. Training and support are offered, and automotive expertise is not required.

Requirements

• Excellent verbal and written communication skills.
• Friendly, outgoing, and professional personality.
• Strong phone presence and customer service skills.
• Self-motivated, with a positive attitude and desire to succeed.
• Ability to multitask and stay organized in a fast-paced environment.
• Comfortable using computers, email, texting, and CRM software.
• Willingness to learn.

Nice To Haves

• Previous BDC, call center, sales, or automotive experience is a plus, but not required.

Responsibilities

• Respond to incoming internet, phone, and website sales inquiries.
• Make outbound calls, send text messages, and follow up with potential customers.
• Schedule and confirm appointments for the showroom sales team.
• Build relationships with prospective customers and create a positive first impression.
• Follow up with customers who have previously expressed interest in purchasing or trading in a vehicle.
• Work with the sales management team to generate showroom appointments and increase sales opportunities.
• Maintain accurate customer information and follow-up activities in the CRM system.

Benefits

• Competitive compensation opportunities.
• Training and support to help you succeed.
• Friendly and supportive team environment.
• Opportunity to be part of an established Honda dealership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed