BDC Appointment Setting
About The Position
Sunset Hills Subaru is seeking a dynamic and enthusiastic Appointment Setter to help deliver exceptional customer service and support the success of the dealership. The role involves communicating with customers by phone, setting appointments, maintaining accurate and confidential customer data, following up on customer satisfaction, and helping resolve concerns. The position is suited to someone with a professional attitude, strong phone skills, and the ability to multitask in a fast-paced environment. The company describes its work environment as positive and professional and offers above-industry-average pay and performance bonuses.
Requirements
- Excellent phone and communication skills.
- Professional attitude.
- Ability to multitask in a fast-paced environment.
Nice To Haves
- Experience in a call center or as a receptionist.
Responsibilities
- Handle inbound and outbound calls, engage with customers, address inquiries, and assist in setting appointments.
- Provide excellent customer service and support outstanding customer experiences.
- Maintain accurate and confidential customer data in accordance with company policies.
- Follow up with customers to check on their satisfaction and needs.
- Troubleshoot customer concerns and escalate issues as needed to support prompt and effective resolution.
Benefits
- Above-industry-average pay.
- Performance bonuses.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
