Sales Associate/Stylist
Club Monaco
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Posted:
March 21, 2023
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Onsite
About the position
The Club Monaco stylist is responsible for maximizing personal sales and providing excellent customer service while maintaining non-negotiable sales standards. They also assist in store operations and participate in merchandising activities. The ideal candidate has excellent interpersonal and time management skills, attention to detail, and is goal-oriented.
Responsibilities
- Maximize personal sales at all opportunities
- Provide a friendly and welcoming environment
- Demonstrate how new product can mix with existing stock and previous purchases
- Communicate product and customer feedback to managers
- Apply Point of Sale knowledge to process needed transactions
- Handle multiple customers at fitting rooms by following all policies and procedures
- Demonstrate effective phone etiquette through customer service
- Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
- Ensure ease of customer experience through visual presentation and overall store maintenance
- Assist in the execution of the brand integrity and visual standards set by the company
- Attend and participate in store flips
- Clean, vacuum, fold, size, steam, replenish as assigned
- Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
- Maintain a professional appearance consistent with established dress code and image guidelines
- Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures
Requirements
- Excellent interpersonal skills supporting both a team environment and customer service
- Excellent English communication- verbal and written
- Excellent time management/project skills
- Strong attention to detail
- Ability to recognize and react to changing work demands
- Goal oriented: ability to stay focused on creating winning results