Sales Associate - Williston VT

L.L.Bean•Williston, VT
•Onsite

About The Position

L.L.Bean is hiring a temporary, part-time Sales Guide for its outdoor gear and apparel departments at the Williston, Vermont store. The role delivers customer service, represents the L.L.Bean brand, supports sales and customer loyalty, maintains store standards, and contributes to a collaborative team environment. The work is varied and adapts to the needs of the day, with an emphasis on product knowledge, service expertise, and making customers feel welcome in the outdoor community.

Requirements

  • Passion for providing world-class customer service.
  • Friendly and outgoing communication style.
  • Proficiency with computer systems and ability to learn new technologies.
  • Adaptability and openness to change.
  • Availability to work varied hours, including nights, weekends, and holidays.
  • Genuine passion for the outdoors and participation in outdoor activities.
  • Ability to collaborate in a retail environment and serve customers and teams from a variety of backgrounds.

Responsibilities

  • Approach and assist multiple customers with personal, genuine service.
  • Turn customer interactions into sales opportunities and build brand loyalty through exceptional service.
  • Work collaboratively and respectfully with team members and customers across a variety of differences.
  • Listen to customers, identify their needs, and resolve problems efficiently at the first point of contact.
  • Use point-of-sale systems, customer systems, and mobile devices to provide fast, seamless omnichannel service.
  • Promote L.L.Bean-sponsored programs, including the Outdoor Discovery School and L.L.Bean Mastercard program.
  • Keep the store organized, maintain visual and merchandising standards, and support store operations.
  • Collaborate with the team to achieve results, foster a positive work environment, and adapt to changing business needs.
  • Follow safety policies and procedures and contribute to a safe, healthy workplace.

Benefits

  • Flexible schedules.
  • Competitive pay.
  • Fun perks and a generous product discount.
  • Benefits package with programs and perks intended to support health and financial goals.
  • Support for work-life balance and time to recharge outdoors.
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