Full Time - Sales Associate - Plumbing - Closing
About The Position
The Sales Associate provides customer service in Lowe’s Plumbing department. The associate welcomes customers, helps them find and select products and services for home improvement needs, answers questions, assists with merchandise, and ensures customer needs are met. The work also includes organizing and replenishing merchandise, processing orders and deliveries, and preparing department merchandise based on customer needs, such as cutting and threading pipe. Associates may be cross-functionally trained in other store areas. The role is full-time and closing shift. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include both indoor and outdoor environments, varying and sometimes extreme weather, noise, and moving or shaking objects and equipment.
Requirements
- At least 6 months of experience using a computer to input, access, modify, or output information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
- Follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
- Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as plumbing.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver customer service.
- Prepare merchandise according to customer needs, including cutting and threading pipe.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental and vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Tuition assistance and trade skills scholarships
- Maternity and parental leave
- Adoption assistance
- Associate discount, including a 10% discount
- Learning and development opportunities
- Potential annual bonuses, based on eligibility
- Potential Employee Stock Purchase Plan enrollment, based on eligibility
- Business Travel Accident insurance
- Potential deferred compensation plan and grant awards, based on eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
