Full Time - Sales Associate - Plumbing - Closing

Lowe's Home Centers • Uniontown, PA

4d

About The Position

As a Customer Service Associate in the Plumbing department, you provide friendly, professional customer service and help customers find products and services for home improvement projects. You welcome customers, answer questions, help locate and select merchandise, and may occasionally load merchandise. You also replenish shelves, process orders and deliveries accurately, prepare merchandise based on customer needs, and guide customers through shopping or checkout. Associates may cross-train in other store areas and perform other assigned duties. The role may involve occasional travel to meetings, training, or neighboring stores, and work both indoors and outdoors in varying weather and noise conditions.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• A trade-related certification, such as in plumbing or another relevant department trade.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, handle, and select merchandise.
• Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to support customer service.
• Prepare merchandise according to customer needs, including cutting and threading pipe where applicable.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed