Full Time - Sales Associate - Plumbing - Closing

Lowe's Home Centers • Defiance, OH

2d

About The Position

The Sales Associate is a customer-facing role in Lowe’s Plumbing department, focused on helping customers find products and services for their home improvement needs. Associates welcome customers, answer questions, help locate and select merchandise, and provide friendly, professional service. The work also includes replenishing shelves, processing orders and deliveries, organizing merchandise, and occasionally loading merchandise. Associates may be cross-trained in other store areas and prepare merchandise according to customer needs, including cutting and threading pipe. Work takes place in conditions that may vary by location and can include indoor and outdoor weather exposure, changing temperatures, damp or windy conditions, noise, and moving or shaking equipment. The role may occasionally require travel to meetings, training, or neighboring stores, but does not require regular travel.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• A trade-related certification, such as in hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and deliver friendly and professional customer service.
• Help customers locate and handle merchandise.
• Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other store areas to help provide customer service.
• Prepare merchandise based on customer needs, including cutting and threading pipe.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed