FT Sales Associate

LOVESAC COMPANY • North Palm Beach, FL

12d • $16 - $18 • Onsite

About The Position

Lovesac is hiring a full-time Sales Associate at The Garden Mall in Palm Beach Gardens, Florida. The role focuses on connecting with customers, helping them choose furniture suited to their lifestyles and spaces, and delivering an engaging, customer-first sales experience. Associates use the Lovesac selling process, maintain and follow up on a personal quote pipeline, build product knowledge, and work toward sales goals and key performance indicators. They also contribute to an inclusive team culture and support store operations, including opening and closing, inventory, visual standards, promotions, safety, and store policies. The role requires regularly working high-traffic selling periods, including nights, weekends, and holidays, and may involve travel to local stores, third-party vendors, and occasional meetings. The position pays $16.00–$17.50 per hour, with travel up to 25%.

Requirements

• Must be at least 18 years old.
• At least 1 year of experience in retail or customer service.
• Ability to regularly work nights, weekends, holidays, and other high-traffic or peak selling periods.
• Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
• Ability to travel as required by the Company to local stores, third-party vendors, and occasional meetings using various forms of transportation.
• Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive information, customer privacy, and the comfort and safety of people and property.
• Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
• Ability to stand and walk for extended periods, up to 8 hours per shift.
• Ability to move objects, including medium to large furniture items up to 75 pounds, and assemble furniture on the selling floor.
• Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

• Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
• Build customer relationships that encourage loyalty, repeat business, and brand advocacy.
• Guide customers through the sales journey by identifying their needs, providing service, and developing lasting client relationships.
• Demonstrate product knowledge, provide brand tours and product education, and confidently close sales.
• Manage individual performance and execution to meet or exceed sales goals and key performance indicators.
• Contribute to an inclusive and respectful environment for customers and teammates, and remain accountable, flexible, and receptive to feedback.
• Support store operations, including opening and closing, inventory, visual standards, and promotions.
• Use store systems and data to prioritize work and support efficient, customer-focused execution.
• Follow brand standards, safety practices, and company policies while helping maintain a positive team environment and protect the business.
• Take on additional priorities and special projects as needed.
• Work during high-traffic and peak selling periods, including nights, weekends, and holidays.
• Travel as required to local stores, third-party vendors, and occasional meetings.
• Use technology to demonstrate products, assist customers, and work with internal CRM systems.
• Handle financial transactions and sensitive business and customer information with sound judgment, integrity, and respect for privacy and safety.
• Move and assemble furniture on the selling floor, including moving furniture items weighing up to 75 pounds.

Benefits

• Performance-based quarterly bonus
• 401(k) with company match
• Basic life and accidental death and dismemberment coverage
• Short-term and long-term disability coverage
• Paid parental leave
• Paid time off, up to 125 hours within the fiscal calendar year
• Dependent care savings plan
• Commuter and parking plans
• Legal and identity theft plans
• Pet insurance
• Associate discount
• Medical, dental, and vision plans
• Health savings accounts
• Wellness and gym discounts
• Associate Resource Groups
• Lovesac Gives Back
• Employee Assistance Program (EAP)
• Teladoc Behavior through medical coverage
• Eight paid company-recognized holidays
• Pay at 1.5 times the regular rate for hours worked over 40 in a work week
• Pay at 1.5 times the regular rate for hours worked on recognized company holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED