FT Sales Associate

Lovesac Company • Houston, TX

1d

About The Position

Lovesac is seeking a Sales Associate to help customers find adaptable furniture that suits their lifestyles and spaces. The role is centered on providing a customer-first sales experience, building lasting relationships, representing the Lovesac brand, and meeting sales goals in a fast-paced retail environment.

The Sales Associate supports store operations and contributes to an inclusive, respectful team culture. The position involves working peak selling periods, including nights, weekends, and holidays, and may require travel to local stores, third-party vendors, or occasional meetings. Physical work includes standing and walking for up to eight hours per shift, assembling furniture, and moving furniture weighing up to 75 pounds.

Requirements

• Must be at least 18 years old.
• At least 1 year of experience in retail or customer service.
• Availability to work during high-traffic and peak selling periods, including weekends, holidays, and nights.
• Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
• Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
• Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the safety of people and property.
• Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
• Ability to stand and walk for extended periods, up to 8 hours per shift.
• Ability to move objects, including medium to large furniture items weighing up to 75 pounds, between positions and to assemble furniture on the selling floor.
• Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

• Greet customers and actively sell using the Lovesac selling process.
• Maintain a personal quote pipeline and follow up with customers to drive sales conversion.
• Build customer relationships that encourage loyalty, repeat business, and brand advocacy.
• Understand customer needs and manage the customer journey from initial interaction through purchase.
• Demonstrate product knowledge, provide brand tours and product education, and close sales.
• Meet and exceed sales goals and key performance indicators through disciplined execution and sound decision-making.
• Contribute to an inclusive and respectful environment for customers and teammates.
• Remain accountable, flexible, receptive to feedback, and willing to learn and grow.
• Support store operations, including opening and closing, inventory, visual standards, and promotions.
• Use store systems, technology, and data to prioritize work and support customer-focused execution.
• Follow brand standards, safety practices, and policies while helping protect the business.
• Take on additional priorities and special projects as needed.
• Work during high-traffic and peak selling periods, including nights, weekends, and holidays.
• Travel as required to local stores, third-party vendors, and occasional meetings.
• Handle financial transactions and sensitive business and customer data with integrity and good judgment.
• Assemble furniture on the selling floor and move furniture items weighing up to 75 pounds.

Benefits

• Performance-based quarterly bonus
• 401(k) with company match
• Basic life, accidental death and dismemberment, short-term disability, and long-term disability coverage
• Paid parental leave
• Paid time off, up to 125 hours within the fiscal calendar year
• Dependent care savings plan
• Commuter and parking plans
• Legal and identity theft plans
• Pet insurance
• Associate discount
• Medical, dental, and vision plans
• Health savings accounts
• Wellness and gym discounts
• Associate Resource Groups
• Lovesac Gives Back
• Employee Assistance Program (EAP)
• Teladoc Behavior through medical coverage
• Overtime pay at 1.5 times the regular rate for hours worked over 40 in a work week
• Eight paid company-recognized holidays; hours worked on these holidays are paid at 1.5 times the regular rate

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed