FT Sales Associate
About The Position
Lovesac is hiring a full-time Sales Associate for its Houston Galleria location in Houston, Texas. The role focuses on connecting with customers, helping them select furniture that suits their lifestyle and space, and delivering a positive, customer-first shopping experience. Associates use the Lovesac selling process, build and follow up on a personal quote pipeline, provide product education and brand tours, and work to meet sales goals and key performance indicators. They build client relationships that encourage loyalty, repeat business, and brand advocacy while representing the company with integrity and contributing to an inclusive team environment. The position also supports daily store operations, including opening and closing, inventory, visual standards, and promotions. Associates use store systems and data to prioritize work, uphold brand and safety standards, and take on additional priorities and special projects as needed. The role requires regular availability during busy selling periods, including nights, weekends, and holidays, and may require travel to local stores, vendors, or occasional meetings. The listed pay range is $15.00–$16.75 per hour. Travel is listed as up to 25%.
Requirements
- Must be 18 years of age or older.
- At least 1 year of experience in a retail or customer service role.
- Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
- Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
- Ability to travel as required by the Company to local stores, third-party vendors, and occasional meetings using various forms of transportation.
- Excellent judgment, integrity, and trustworthiness in handling financial transactions, sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
- Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
- Ability to stand and walk for extended periods, up to 8 hours per shift.
- Ability to move objects, including medium to large furniture items up to 75 pounds, between positions and to assemble furniture on the selling floor.
- Ability to bend, twist, kneel, reach, stoop, crawl, and climb.
Responsibilities
- Greet customers with energy and optimism, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
- Build genuine customer connections that support loyalty, repeat business, and brand advocacy.
- Manage the customer journey from identifying needs through service and relationship-building.
- Demonstrate product knowledge, provide engaging brand tours and product education, and confidently close sales.
- Take ownership of performance and work to meet or exceed sales goals and key performance indicators.
- Contribute to an inclusive and respectful environment for customers and teammates, valuing diverse perspectives.
- Remain accountable and flexible, and learn, grow, and respond to feedback.
- Build authentic relationships through everyday interactions that strengthen brand awareness.
- Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
- Use store systems and data to prioritize work and support efficient, customer-focused execution.
- Uphold brand standards, safety requirements, and policies while contributing to a positive team environment and protecting the business.
- Take on additional priorities and special projects as needed.
- Travel as required to local stores, third-party vendors, and occasional meetings.
Benefits
- Performance-based quarterly bonus
- 401(k) with company match
- Basic life/ADD, short-term disability, and long-term disability coverage
- Paid parental leave
- Paid time off, up to 125 hours within the fiscal calendar year
- Dependent care savings plan
- Commuter and parking plans
- Legal and identity theft plans
- Pet insurance
- Associate discount
- Medical, dental, and vision plans
- Health savings accounts
- Wellness and gym discounts
- Associate resource groups
- Lovesac Gives Back
- Employee Assistance Program (EAP)
- Teladoc Behavior through medical coverage
- Overtime pay at 1.5 times the regular rate for hours worked over 40 in a work week
- Eight paid company-recognized holidays
- Holiday work paid at 1.5 times the regular rate
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
