Sales Associate, Seasonal Part-Time, Pinecrest - Pottery Barn

Williams-Sonoma • Orange Village, OH

1d

About The Position

The Sales Associate provides customers with a distinctive shopping experience through excellent customer service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. The role involves meeting sales goals, assisting customers with product and service needs, processing transactions, maintaining merchandise presentation and store cleanliness, and supporting inventory tasks. This is a seasonal, part-time position at Pinecrest Pottery Barn.

Requirements

• 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
• High school diploma or equivalent preferred.
• Ability to sell, exceed selling goals, and close sales.
• Ability to work in a team environment while also working independently and managing time.
• Ability to prioritize and handle multiple tasks simultaneously.
• Ability to be mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
• Part-time associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday through Thursday). Weekend availability must be on two separate days. Associates scheduled for 20 or more hours weekly need greater availability to meet business needs.

Nice To Haves

• Specialty retail sales experience.
• Ability to ask customers questions to understand their cooking style and needs, and connect them with appropriate products based on their style, lifestyle, and story.
• Comfort working toward clearly defined daily sales goals and metrics.

Responsibilities

• Provide sincere, friendly, and energetic customer service in accordance with World-Class service standards.
• Achieve established sales and contest goals and maintain knowledge of current sales and promotions.
• Assist customers with gift wrap, gift registry, merchandise locating, catalog and special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including product features and benefits.
• Accurately perform register transactions, including sales, returns, and exchanges.
• Assist with implementing and maintaining visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and maintenance standards; straighten, clean, and help maintain the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties assigned by management and comply with company policies and procedures.

Benefits

• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED