Sales Associate, Holiday Seasonal, San Diego - Pottery Barn

Williams-Sonoma • San Diego, CA

1d • $17 - $18 • Onsite

About The Position

As a Sales Associate, you provide customers with a unique shopping experience through excellent customer service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. The role supports sales goals and store operations by assisting customers with product and special-service needs, processing transactions and merchandise, and maintaining visual presentation and store standards. This is a holiday seasonal position in San Diego with Pottery Barn.

Requirements

• 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
• Ability to sell, articulate a proven ability to exceed sales goals, and close sales.
• Ability to succeed in a team environment while also working independently and managing time.
• Ability to thrive in an entrepreneurial environment and look for creative solutions.
• Ability to ask customers questions to understand their cooking style and needs, and to discover their style, lifestyle, and story to connect them with appropriate products.
• Ability to prioritize and handle multiple tasks simultaneously.
• Ability to remain mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize items up to 75 pounds using appropriate equipment and safety techniques.
• Full-time associates are expected to have open availability to meet business needs. Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday to Thursday); weekend availability must be on two separate days. Greater availability is required to be scheduled for 20 or more hours weekly.
• High school diploma or equivalent preferred.

Nice To Haves

• Specialty retail sales experience.
• High school diploma or equivalent.

Responsibilities

• Provide sincere, friendly, and energetic customer service in accordance with World-Class service standards.
• Achieve established sales and contest goals and maintain knowledge of current sales and promotions.
• Assist customers with gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including product features and benefits.
• Accurately process register transactions, including sales, returns, and exchanges.
• Assist with implementation and maintenance of visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and maintenance standards, including straightening, cleaning, and helping maintain the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties assigned by management.
• Comply with all company policies and procedures.

Benefits

• Competitive compensation.
• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED