Cashier, Holiday Seasonal, San Diego - Pottery Barn

Williams-Sonoma • San Diego, CA

10h • $17 - $18 • Onsite

About The Position

The Cashier supports Pottery Barn customers at the cash wrap by delivering personalized service, completing transactions accurately and efficiently, and helping customers understand products, promotions, and related services. The role helps maintain an upbeat store environment, supports the visual standards and supplies of the cash wrap, and uses available resources to resolve customer issues. Associates are expected to follow company policies and foster a fair, respectful, and customer-focused workplace. The position is identified as holiday seasonal in San Diego. The anticipated pay range is $17.25–$18.25 per hour. The posting describes full-time and part-time availability expectations, but does not specify which schedule applies to this opening.

Requirements

• High school diploma or equivalent preferred.
• 1–2 years of experience in a customer service role.
• Ability to prioritize and handle multiple tasks simultaneously.
• Ability to remain mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize medium to large items weighing up to 75 pounds using appropriate equipment and safety techniques.
• Full-time associates are expected to have open availability to meet business needs.
• Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts and two shifts during the week; weekend availability must be on two separate days.
• Associates scheduled for 20 or more hours weekly must have availability beyond the minimum that meets business needs.
• Ability to close sales and demonstrate an ability to exceed goals.
• Ability to thrive in an entrepreneurial environment and think outside the box.
• Passion for building customer relationships by capturing contacts and promoting company inspiration, events, services, the Williams-Sonoma Credit Card, and product launches.
• Ability to ask questions to understand customers’ personal style and needs.
• Ability to work in a team environment while also working independently and managing one’s own work.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Keep the store energy lively and upbeat for customers and teammates.
• Engage multiple clients at the cash wrap and create a positive, lasting impression through personalized service.
• Accurately and efficiently perform register/POS transactions, including sales, returns, and exchanges.
• Ensure merchandise is rung up and priced accurately, using appropriate price overrides when needed.
• Manage customer expectations by clearly communicating product information, care, maintenance, timeframes, and delivery details.
• Affirm customers’ purchases and suggest additional merchandise to complement their selections.
• Inform clients about promotions that may impact sales.
• Share information and testimonials about products, in-store events, and workshops.
• Maintain visual standards and supplies in the cash wrap area.
• Use available resources to fulfill customer needs and resolve issues.
• Perform other duties as assigned by management and comply with company policies and procedures.
• Foster an environment where associates are treated fairly and with dignity and respect, in accordance with the People-First Philosophy.

Benefits

• Generous discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental insurance, and vision insurance for full-time associates, including same-sex domestic partner benefits.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed