Pottery Barn- Seasonal Sales Assoc

Williams-Sonoma • Concord Township, PA

12h

About The Position

As a Temporary Holiday Sales Associate at Pottery Barn, you provide customers with a distinctive shopping experience through excellent service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. You support sales goals and store operations by assisting customers with merchandise and special services, processing transactions, maintaining product presentation and stock, and following company policies and procedures. The posting describes the role as temporary and includes physical requirements such as extended mobility on the sales floor and lifting or moving items weighing up to 75 pounds with appropriate equipment and safety techniques.

Requirements

• 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
• Ability to be mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize medium to large items weighing up to 75 pounds using appropriate equipment and safety techniques.
• Ability to prioritize and handle multiple tasks simultaneously.
• Ability to work successfully in a team environment while also working independently and managing one's time.
• High school diploma or equivalent preferred.

Nice To Haves

• Specialty retail experience.
• High school diploma or equivalent.
• Proven ability to exceed sales goals and close sales.
• Ability to work in an entrepreneurial environment and think creatively.
• Ability to ask customers questions to understand their cooking style and needs, and connect them with products suited to their style and lifestyle.

Responsibilities

• Provide sincere, friendly, energetic customer service in accordance with World-Class service standards.
• Achieve established sales and contest goals and maintain knowledge of current sales and promotions.
• Assist customers with gift wrapping, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive knowledge of product features and benefits.
• Accurately perform register transactions, including sales, returns, and exchanges.
• Assist with implementation and maintenance of visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and upkeep, and help straighten, clean, and maintain the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties assigned by management.
• Comply with all company policies and procedures.

Benefits

• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED