Pottery Barn- Seasonal Sales Assoc

Williams-Sonoma • Glen Mills, DE

1d • Onsite

About The Position

As a Temporary Holiday Sales Associate, you provide customers with a unique shopping experience through excellent customer service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. The role involves helping customers find appropriate products and services, meeting sales goals, processing transactions, and supporting merchandise presentation and store operations. The posting describes both full-time and part-time flex availability expectations; the specific schedule depends on the associate’s position and business needs.

Requirements

• 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
• Ability to prioritize and handle multiple tasks simultaneously.
• Ability to work effectively in a team environment and independently, and manage one’s own time.
• Ability to be mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize items up to 75 lbs. using appropriate equipment and safety techniques.
• For full-time associates, open availability to meet business needs.
• For part-time flex associates, availability for at least two regularly scheduled shifts on separate weekend days and two shifts during the week; greater availability may be needed to be scheduled for 20 or more hours weekly.
• Weekend availability must cover two separate days among Friday, Saturday, and Sunday.

Nice To Haves

• High school diploma or equivalent preferred.
• Specialty retail sales experience preferred.
• Proven ability to exceed selling goals and close sales.
• Ability to ask questions that reveal customers’ needs and personal cooking styles, and connect customers with appropriate products.
• Interest in understanding customers’ style, lifestyle, and story.

Responsibilities

• Provide sincere, friendly, and energetic customer service in accordance with World-Class service standards.
• Achieve established sales and contest goals.
• Maintain knowledge of current sales and promotions.
• Assist customers with gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including product features and benefits.
• Accurately and efficiently process register transactions, including sales, returns, and exchanges.
• Assist with implementation and maintenance of visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and maintenance standards; straighten and clean, and help maintain the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties assigned by management.
• Comply with all company policies and procedures.

Benefits

• Employee discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED