Seasonal Stock Associate Pottery Barn Outlet

Williams-Sonoma • Lancaster, PA

2d

About The Position

The Seasonal Stock Associate receives shipments, accurately maintains inventory records, maintains stockroom and off-site locations, and helps the sales team replenish the sales floor after shipments or during recovery periods. The role may also provide sales-floor support during peak times and complete additional store tasks as assigned.

The associate is expected to uphold customer service standards, keep merchandise organized and safely stored, follow stockroom procedures that minimize loss, and maintain a clean, orderly work area. The position requires extended mobility, use of scanning equipment and a POS system, and the ability to lift and move merchandise using appropriate equipment and safety techniques.

Requirements

• Strong organizational skills and attention to detail for accurately maintaining inventory records.
• Commitment to high customer service standards.
• Team-oriented, proactive approach and ability to work independently and collaboratively.
• Effective time-management skills and ability to execute multiple tasks simultaneously.
• Ability to remain mobile in the stockroom or on the sales floor for extended periods.
• Ability to operate and read scanning equipment for extended periods.
• Ability to lift and carry medium-to-large items, stated as up to 100 pounds, using appropriate equipment and safety techniques.
• Ability to operate a POS system.
• High school diploma or equivalent preferred.
• One to two years of customer service experience and stockroom or related work experience preferred.
• Full-time associates are expected to have open availability to meet business needs. Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts; weekend availability must be on two separate days. Associates scheduled for 20 or more hours weekly need greater availability to meet business needs.

Nice To Haves

• Basic product knowledge preferred but not required.
• High school diploma or equivalent preferred.
• One to two years of customer service experience and stockroom or related work experience preferred.

Responsibilities

• Provide high standards of customer service to internal and external customers.
• Scan shipments as delivered.
• Ticket and stock merchandise in the stockroom or prepare it for immediate distribution to the sales floor.
• Provide the supervisor with feedback about inventory levels and damaged merchandise.
• Organize the stockroom by department and category; place merchandise on appropriate shelves or in off-site locations.
• Adjust stocking procedures to keep aisles and exits clear.
• Ensure merchandise is safely stored, properly ticketed, packaged, logged, and easy to locate for replenishment.
• Pack and log merchandise for customer deliveries as required.
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
• Keep the stockroom clean, swept, and free of garbage, with supplies organized.
• Assist on the sales floor during peak times or as assigned.
• Complete daily-agenda tasks and other assigned work, including store maintenance, lighting, and cleaning.
• Follow company policies and procedures.
• Follow stockroom procedures to minimize company loss.

Benefits

• A discount on Williams-Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED