Sales Associate - Senior Living

Foundry Commercial•Tavares, FL

1d•Onsite

About The Position

Alto Tavares is seeking a Sales Associate to build and maintain high occupancy at its Assisted Living and Memory Care community in Tavares, Florida, in conjunction with the Sales Director. The role helps prospective residents and their families learn about the community and navigate their options through relationship-based sales, tours, follow-up, outreach, and move-in coordination. The community features lake views, gathering spaces, all-day dining, and activities supported by activity professionals seven days a week. The Sales Associate also helps deliver positive experiences that encourage referrals, supports community events and sales goals, and assists with training associates in sales, customer service, and first impressions. The position works scheduled hours, including weekends and holidays, to support appropriate community coverage. Driving is an essential function, and continued eligibility depends on meeting company driving and insurability standards.

Requirements

Must be at least 18 years of age.
At least one year of experience in sales, geriatrics, and/or a related background, with a proven successful sales record.
A positive criminal background screening is required.
Must possess and maintain a valid driver’s license and an acceptable Motor Vehicle Record (MVR); the MVR will be checked annually and reviewed at hire and periodically thereafter.
Must meet and maintain Company driving eligibility and insurability requirements; driving is an essential function and a condition of employment.
Must adhere to the Company Drug Free Workplace policy.
The posting also describes 1–3 years of sales experience within hospice, home health, senior living, or long-term care as required.

Nice To Haves

Good working knowledge of Word and Excel.
Experience working with a CRM.
Experience in relationship-based sales of services or intangibles.

Responsibilities

Build and maintain high occupancy at the Community in conjunction with the Sales Director.
Greet prospects, residents, vendors, and visitors professionally and enthusiastically.
Present the Community to prospects using relationship-based selling techniques.
Build connections with prospective residents, families, and referral partners; lead community tours and explain options.
Follow up with inquiries and guide prospects through the decision-making process.
Support outreach, community events, and move-in coordination.
Partner with community leadership to meet sales and occupancy goals.
Properly account for hours worked using the payroll software platform and work scheduled hours, weekends, and holidays to support appropriate Community coverage.
Assist the Director in coordinating and providing ongoing training to Community associates in sales, customer service, and first impressions.
Inspect models daily and market-ready apartments weekly, following up with housekeeping and maintenance departments as appropriate.
Provide services and interactions throughout the Community that delight residents, prospects, and the greater community, creating experiences that generate referrals and high occupancy.
Perform other job duties as assigned.
Maintain driving eligibility and insurability under Company Fleet Safety standards; driving record reviews occur at hire and periodically thereafter.